Briana Coleman
College Station,TX
Summary
Dynamic professional with extensive experience as a Criminal Clerk at Grimes County, excelling in case management and document preparation. Proven ability to enhance filing systems for improved efficiency and maintain client confidentiality. Strong organizational skills and adept at utilizing LGS Software to support legal processes effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Criminal Clerk
Grimes County
02.2025 - Current
- Processed legal documents and maintained accurate case files.
- Communicated effectively with attorneys, clients, and court personnel.
- Prepared and filed legal correspondence in compliance with regulations.
- Provided administrative support to ensure efficient office operations.
- Implemented filing system enhancements to improve document retrieval efficiency.
- Ensured accuracy in data entry by diligently updating the criminal database with case details.
- Demonstrated attention to detail when preparing official correspondence including warrants, subpoenas, and summonses.
911 Dispatcher
Grimes County Sheriff's Office
01.2022 - 02.2025
- Managed emergency call responses, ensuring accurate information relay to first responders.
- Coordinated communication between multiple agencies during critical incidents and emergencies.
- Utilized CAD software for dispatching units and tracking incident statuses in real-time.
- Maintained detailed logs of calls, dispatches, and incident reports for operational efficiency.
- Trained new dispatchers on protocols, procedures, and use of communication systems.
- Monitored radio frequencies for ongoing incidents, prioritizing resources effectively under pressure.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Read system maps and caller information, and documented details in system.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Intake Specialist
Texas Workforce Solutions
07.2021 - 12.2021
- Conducted comprehensive client assessments to determine eligibility for workforce services
- Facilitated communication between clients and service providers to streamline support processes
- Developed and maintained accurate case files, ensuring compliance with regulatory standards
- Coordinated workshops and training sessions to enhance client employability skills
Intake Specialist
Texas Workforce Solutions North Texas
03.2020 - 07.2021
- Utilized data management systems to track client progress and service delivery outcomes
- Collaborated with community organizations to connect clients with additional resources
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Education
High School Diploma -
Navasota High School
Navasota05-2014
Skills
- Strong organization
- Courtroom etiquette
- Case management expertise
- Client confidentiality
- File management
- Document preparation
- Data entry
- Filing systems
- Payment collection
- Docket management
- Proficient in LGS Software
Certification
- Licensed 911 Operator 2022-Present
Timeline
Criminal Clerk
Grimes County
02.2025 - Current
911 Dispatcher
Grimes County Sheriff's Office
01.2022 - 02.2025
Intake Specialist
Texas Workforce Solutions
07.2021 - 12.2021
Intake Specialist
Texas Workforce Solutions North Texas
03.2020 - 07.2021
High School Diploma -
Navasota High School