Summary
Overview
Work History
Education
Skills
Timeline
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Briana Deshield

Bolingbrook,IL

Summary

Seasoned Food Service Manager adept at optimizing department operations by maximizing efficiency, performance and cost controls. Strong communicator and strategic planner with excellent conflict management abilities. Built exceptional rapport with vendors to support consistent and favorable inventory replenishment.

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Phlebotomist

Central DuPage Hospital (Northwestern medicine)
Winfield, IL
02.2024 - 04.2025
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Followed all safety protocols when handling hazardous materials.
  • Documented patient information into electronic medical records system.
  • Maintained accurate records of collected specimens and test results.
  • Prepared specimens for transport to external laboratories.
  • Educated patients on proper blood draw techniques.

Certified Swing Manager

McDonald's
Bolingbrook, IL
07.2020 - 10.2023
  • Monitored employee performance in order to give guests positive and high-quality service at every visit.
  • Maintained control of shift operations.
  • Tracked activities to proactively spot opportunities to improve operations and workflow.
  • Trained workers to close skill gaps and improve overall productivity.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

ExternShip

LapCorp
Naperville, IL
09.2023 - 09.2023
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Identified patients using proper procedures prior to specimen collection.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Education

Phlebotomy Certification -

Chicago School of Phlebotomy
Naperville, IL
09.2023

High School Diploma -

Bolingbrook High School
Bolingbrook, IL
06.2013

Skills

  • Detail orientation
  • Attention to Detail
  • Written Communication
  • Blood collection
  • Specimen Preparation
  • Data Entry
  • Venipuncture
  • Patient support
  • Patient Care
  • Medical terminology knowledge
  • Communication abilities
  • Safety protocols
  • Communication skills
  • Customer service
  • Problem solving
  • Specimen handling
  • HIPAA compliance
  • Venipuncture and capillary puncture
  • Order of draw
  • Medical terminology
  • Pediatric phlebotomy
  • Venipuncture expertise

Timeline

Phlebotomist

Central DuPage Hospital (Northwestern medicine)
02.2024 - 04.2025

ExternShip

LapCorp
09.2023 - 09.2023

Certified Swing Manager

McDonald's
07.2020 - 10.2023

Phlebotomy Certification -

Chicago School of Phlebotomy

High School Diploma -

Bolingbrook High School