SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Briana Diggs

Learning Care Group
Baltimore,MD
1
Certification
4
years of professional experience

Recognized for strong work ethic and dependability, with proven ability to swiftly adapt to new roles and responsibilities across diverse settings. Certified in Infant & Toddler Care through a 99-hour child care program and CPR trained, bringing both professional skills and a compassionate approach to childcare, security, maintenance, and customer service roles.

Work History

Lead Teacher

2 Months
Learning Care Group | 03.2025 - 05.2025
  • Provided nurturing care and supervision for children, maintaining a safe and engaging classroom environment.
  • Managed and mentored assistant teachers and aides, ensuring teamwork and effective classroom operations.
  • Monitored and documented children's development milestones and behavior.
  • Maintained compliance with state licensing regulations and center policies on safety, health, and curriculum.
  • Communicated regularly with parents through conferences, daily reports, and informal updates.
  • Promoted positive behavior and guided children using age-appropriate discipline strategies.
  • Participated in ongoing professional development and maintained up-to-date certifications (e.g., CPR, First Aid).

Security Guard

9 Months
Allied Universal | 07.2024 - 04.2025
  • Deliver customer service through the implementation of safety and security procedures and site-specific policies.
  • Respond to incidents and critical situations with a calm and problem-solving approach.
  • Conduct regular and random patrols of the business premises and surrounding perimeter.

Electoral Canvasser

1 Month
CADC | 10.2024 - 11.2024
  • Delivered election scripts and organization information to residents, effectively communicating key messages and engaging in discussions about the 2024 election.
  • Collected opinions and personal information from residents for electoral parties and businesses to inform strategy and outreach efforts.
  • Maintained necessary supplies to ensure smooth and efficient canvassing operations.

Groundskeeper

4 Months
Career Strategies | 01.2024 - 05.2024
  • Collaborated with property owner to align landscaping outcomes with their vision and expectations.
  • Performed routine maintenance tasks including operating and repairing lawn care equipment and vehicles, as well as raking, mulching, and sod laying.
  • Conducted weatherproofing and cleaning activities, ensuring pathways and outdoor areas remained safe and visually appealing in varied weather conditions.

Sales Assistant

3 Months
Burlington | 10.2023 - 01.2024
  • Assisted customers with purchases and managed returns and refunds, ensuring a positive shopping experience.
  • Rotated and replenished stock while maintaining accurate cash handling to consistently achieve weekly sales goals.

Production Leader

2 Years
PJFOODSLLC | 10.2021 - 10.2023
  • Ensured adherence to safety procedures and maintained health and sanitation standards across work areas.
  • Prepared and assembled ingredients for customized orders to enhance client satisfaction.
  • Executed a range of activities, including preparation, production, and cleaning, to ensure seamless restaurant operations.

Education

High School Diploma

Western High School | Baltimore, MD | 06.2024

High School Diploma - Early Childhood Care And Education

CCBC | Baltimore, MD | 03.2025

Skills

CPR certified
Child Development Support
Group Leadership
Safety Protocol Adherence
Safety Monitoring
Skilled in All Microsoft Office Applications
Expertise in Managing Large and Changing Workloads
Adaptable to Both Individual and Team-Oriented Work Environments

Accomplishments

Youth Violence Reduction Framework Workgroup —— Appointed by the Mayor’s Office

Contributed critical insights and practical feedback to the development of a citywide youth violence reduction framework. Participated in interagency meetings, helping shape recommendations submitted to the Mayor’s office to increase protective measures for youth.

Certification

  • Child Care I: Growth & Development 5.4 CEU's (45 Hours)
  • Child Care II: Activities for Young Children 5.4 CEU's (45 Hours)
  • Communication Skills for Childcare Professionals 0.9 CEU's (9 Hours)

Timeline

Lead Teacher

Learning Care Group
03.2025 - 05.2025Read More

Electoral Canvasser

CADC
10.2024 - 11.2024Read More

Security Guard

Allied Universal
07.2024 - 04.2025Read More

Groundskeeper

Career Strategies
01.2024 - 05.2024Read More

Sales Assistant

Burlington
10.2023 - 01.2024Read More

Production Leader

PJFOODSLLC
10.2021 - 10.2023Read More

Western High School

High School Diploma
Read More

CCBC

High School Diploma from Early Childhood Care And Education
Read More
Briana Diggs