Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Briana Floyd

Denton,TX

Summary

Energetic individual with a background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Overview

3
3
years of professional experience

Work History

Crew Member

Chipotle
Crowley, TX
12.2024 - Current
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Upheld high standards of productivity and quality in operations.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.

Hourly Team Member

Cinemark
Mansfield, TX
04.2022 - 08.2024
  • Provided customer service support to ensure satisfaction.
  • Monitored expiration dates on food items for freshness assurance.
  • Upheld high standards of productivity and quality in operations.
  • Collaborated with team members to achieve daily goals.
  • Operated cash registers to process payments from customers.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Trained new team members using approved training materials and information.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Looked for ways to go above and beyond job requirements.
  • Addressed customer needs, responding to specific requests.
  • Maintained a clean and organized work area throughout shift.
  • Assisted customers with product selection and ordering process.
  • Participated in training sessions for new employees when needed.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Legacy High School
Mansfield, TX
05-2024

Skills

  • Multitasking and organization
  • Flexible schedule
  • Cash handling
  • Integrity and honesty
  • Quality assurance
  • Time management
  • Hospitality service expertise
  • Cleaning and sanitizing
  • Workplace safety
  • Safety

Affiliations

I enjoy gaming, practicing styling hair, taking drives, and spending time with friends and family.

Timeline

Crew Member

Chipotle
12.2024 - Current

Hourly Team Member

Cinemark
04.2022 - 08.2024

High School Diploma -

Legacy High School

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Briana Floyd