Briana Green
Windham Center,ME
Summary
Organized, ambitious and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Willingness to take on added responsibilities to meet team goals and grow skillset. Talented in analyzing data to identifying and target underperforming customers/regions and areas of opportunity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Retail Training Specialist
Automated Media Inc. (AMI)
Canton, MI
11.2023 - Current
- Striving to bring the new field staff (120 people) up to speed on our programs, incentives, and instructions for launching new initiatives and supporting our dealer body of approx. 3100 locations.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Collaborated with other managers to identify skill gaps and develop targeted training material
- Delivered engaging presentations at internal conferences showcasing best practices and strategies.
- Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
Retail Marketing Manager
Automated Media Inc. (AMI)
Canton, MI
01.2020 - 11.2023
- Boosted retail sales by developing and executing comprehensive marketing strategies within markets, regions, and individual dealerships.
- Increased dealer performance and engagement by promoting and managing loyalty programs and incentives.
- Supported dealers from owners to parts and service personnel on retail selling, proper inventory management and stocking levels, and maximizing incentives for both dealerships and employees
- Informed, advised, and supported regional field teams in identifying opportunities, defining targets, and executing dealer trainings to increase overall regional performance.
- Identified gaps and created performance support tools for peers, field staff, and dealers
- Modified existing reports to build something that pulled relevant information from several reports and laid it out in a easy to understand format
- Collaborated with team on several projects to support both internal and external teams
- Planed, organized, and executed regional training events
- Cultivated, managed relationships between tire manufacturers, distributors, Ford regional staff, and my dealer body (~400)
Retail Marketing Specialist
Automated Media Inc. (AMI)
Canton, MI
03.2018 - 01.2020
- All the responsibilities of the Retail Marketing Manager but as a Specialist I worked to assist the Manager in achieving goals
Car Dealer Specialist
Sullivan Tire
Scarborough, ME
02.2017 - 03.2018
- Build and maintain successful on-going business relationships with customers to support program. Support included but not limited to increasing retail sales, assisting in inventory management, hold promotional events, and train on product knowledge
- Oversee all dealerships in Northern New England states – Maine, New Hampshire & Vermont
- Advised and mentored internal sales team to identify targets, opportunities, and execute dealer training
- Work closely with tire manufacturers representatives to create sales promotions, training opportunities for dealers, Ride & Learns, and tire events.
- Collaborate with vehicle manufacturer representatives to maintain a consistent message to dealers and reach mutually beneficially objectives
- Collaborate with colleagues on strategies and industry information
Outside Sales Representative
Sullivan Tire
Scarborough, ME
03.2014 - 02.2017
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Executed cold calls to prospective tire dealers with a focus to increase our customer base
- Advised customers on how to maximize earnings within their prospective programs (tire manufacturer, vehicle manufacturer, or internal programs)
Warehouse Manager
Sullivan Tire
Augusta, ME
01.2013 - 03.2014
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Successfully launched new location & exceeded all company objectives
Inside Sales Representative
Sullivan Tire
Scarborough, ME
09.2012 - 01.2013
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Answered customers' questions regarding products, prices, and availability.
- Responsible for all billing for both internal and external transactions
Office Clerk
Sullivan Tire
Scarborough, ME
05.2012 - 09.2012
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Organized and processed all invoices and transfer to complete the billing process
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Assistant Customer Service Manager
Olympia Sports
South Portland, ME
08.2006 - 09.2012
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
Education
Bachelor of Science - Economics
University of Southern Maine
Portland, MESkills
- Training Program Development
- Skilled in the Microsoft Office Suite
- Accomplished in relationship selling
- Highly motivated self-starter
- Reliable
- Excellent communication skills
- Comfortable communicating ideas and values to all levels of personnel
- Team player
Certification
Goodyear Tire & Rubber Company, Auto Dealer Account Manager - Participant 2015
Goodyear Tire & Rubber Company, Auto Dealer Account Manager - Instructor 2016
Bridgestone - "CAR" Training Course 2016
Falken Tire - Falken Academy 2019
Timeline
Retail Training Specialist
Automated Media Inc. (AMI)
11.2023 - Current
Retail Marketing Manager
Automated Media Inc. (AMI)
01.2020 - 11.2023
Retail Marketing Specialist
Automated Media Inc. (AMI)
03.2018 - 01.2020
Car Dealer Specialist
Sullivan Tire
02.2017 - 03.2018
Outside Sales Representative
Sullivan Tire
03.2014 - 02.2017
Warehouse Manager
Sullivan Tire
01.2013 - 03.2014
Inside Sales Representative
Sullivan Tire
09.2012 - 01.2013
Office Clerk
Sullivan Tire
05.2012 - 09.2012
Assistant Customer Service Manager
Olympia Sports
08.2006 - 09.2012
Bachelor of Science - Economics
University of Southern Maine