Briana Grenier
Las Vegas,NV
Summary
High energy candidate focused on providing excellent guest service by practicing great communication and interpersonal skills. Very adaptable and organized, and committed to contributing to team goals and success.
Overview
3
3
years of professional experience
Work History
Host
The Cheesecake Factory
03.2023 - Current
- Greeted guests warmly upon arrival and provided friendly service throughout dining experience.
- Informed guests of accurate wait times, guided guests to tables while cultivating positive guest relations.
- Managed seating rotation, reservations, incoming phone calls and provided accurate information to assist guest needs.
- Supported front of house staff when needed to maintain flow of the restaurant.
Fulfillment Expert
Target
11.2020 - Current
- Received new orders, located requested merchandise, and promptly initiated packing and shipping processes.
- Delivered exceptional guest service by addressing any requests or concerns and offering solutions.
- Contributed to team success by assessing workload needs and assigning team members roles to fill orders promptly.
Education
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Las Vegas, NV12.2024
Bachelor of Arts - Criminal Justice
University of Nevada - Las Vegas
Las Vegas, NV12.2024
Skills
- Professionalism and strong work ethic
- Problem solving
- Active listening and communication skills
- Adaptability
- Excellent interpersonal skills
- Efficient in Microsoft Word
Timeline
Host
The Cheesecake Factory
03.2023 - Current
Fulfillment Expert
Target
11.2020 - Current
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Bachelor of Arts - Criminal Justice
University of Nevada - Las Vegas
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