BRIANA GRIER
Hinesville,GA
Summary
Motivated and coachable tech professional transitioning into IT and cybersecurity. Currently pursuing a Bachelor's degree in Cybersecurity with strong foundations in problem-solving, customer support, and technical coordination. Proven ability to thrive in fast-paced environments, resolve issues efficiently, and communicate clearly with diverse teams. Seeking a part-time or remote entry-level IT role to gain hands-on experience while contributing to a company’s technology support or operations team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Coordinator
Memorial Health University Medical Center
08.2024 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Ordered all pharmacy supplies and kept check on inventory levels.
Orthopedics Medical Assistant
Optim Orthopedics
09.2020 - 08.2024
- Managed high-volume patient intake; resolved daily technical and interpersonal issues
- Supported EMR systems and maintained accurate documentation
- Liaised between departments to ensure accurate scheduling and data flow
- Provided structured support under pressure — a transferable skill ideal for IT help desk environments
Urgent Care Coordinator
Optim Orthopedics
09.2020 - 07.2023
- Organized patient files, maintained digital logs, and scheduled with accuracy
- Supported the clinical team with administrative workflows similar to ticketing systems
- Learned and adapted to multiple platforms for patient tracking and communication
- Used company software and databases to maintain records of services performed and patient conditions.
- Built strong relationships with clients to deliver emotional support and companionship.
Entry-Level Recruiter
TruGreen
08.2018 - 07.2019
- Used internal systems to manage candidate pipelines and onboarding
- Created reports and analyzed data to improve recruitment accuracy
- Gained experience working with web-based tools and professional communications
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT06-2027
Medical Assistant Program - Health Administration
Allied Medical Training Center
Savannah, GA05-2019
Skills
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Athena
- Phreesia
- Radix
- Basic networking knowledge
- Troubleshooting
- Windows OS
- Electronic Health Record (EHR) systems
- Customer & Technical Support
- Data Entry
- Remote Coordination
- BambooHR
- Indeed
- Data entry
Awards
- MEDCA Certified Medical Assistant & Phlebotomy Tech
- Perfect Attendance – High School and College
- Ambassador of Class – Allied Medical Training
- Graduated Top of Class – Medical Assistance Program
Remote Opportunities
True
Certification
- Certified Medical Assistant, MEDCA - Since 2019
Timeline
Care Coordinator
Memorial Health University Medical Center
08.2024 - Current
Orthopedics Medical Assistant
Optim Orthopedics
09.2020 - 08.2024
Urgent Care Coordinator
Optim Orthopedics
09.2020 - 07.2023
Entry-Level Recruiter
TruGreen
08.2018 - 07.2019
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Medical Assistant Program - Health Administration
Allied Medical Training Center
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