Briana Gutierrez
Laredo,MO
Summary
Highly dependable professional with experience in fast-paced environments. Proven ability to manage multiple responsibilities while ensuring cleanliness and customer satisfaction. Committed to fostering positive customer interactions and driving repeat business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Waitress
Posh Sushi & Grill
Laredo, TX
05.2025 - Current
- Prepared and served a variety of cocktails, enhancing customer satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management, tracking supplies and ordering as needed.
- Engaged with customers to provide personalized drink recommendations and enhance experience.
- Adapted quickly to high-volume service periods, maintaining quality under pressure.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Sales Associate
Anna's Boutique
Nuevo Laredo, MX
04.2024 - 08.2024
- Assisted customers with product selection, ensuring a personalized shopping experience.
- Maintained visual merchandising standards, enhancing store appeal and customer engagement.
- Processed transactions efficiently using POS systems, minimizing wait times for customers.
- Coordinated inventory management by restocking shelves and organizing merchandise displays.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Babysitter
Self-employeed
Laredo, TX
01.2021 - 09.2022
- Maintained a clean, organized, and safe environment for children at all times.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Planned fun outings and educational activities to keep children entertained.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Education
High School Diploma -
J.W. Nixon High School
Laredo, TX05-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Cleanliness and hygiene
- Professional appearance
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Bartender/Waitress
Posh Sushi & Grill
05.2025 - Current
Sales Associate
Anna's Boutique
04.2024 - 08.2024
Babysitter
Self-employeed
01.2021 - 09.2022
High School Diploma -
J.W. Nixon High School