Briana Hernandez
Houston,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
4
4
years of professional experience
Work History
Paraprofessional
Cypress Fairbanks ISD
11303 Honey Grove Ln, Houston, TX 77065
03.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
Cashier
Food Town Grocery Stores
9520 Jones Rd, Houston, TX 77065
08.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Key Holder
99 Cents Only
10787 Jones Rd, Houston, TX 77065
05.2020 - 08.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Education
Roma High School
Roma, TX06.2021
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Patient
- Teacher Assistance
- Relationship Building
Timeline
Paraprofessional
Cypress Fairbanks ISD
03.2023 - Current
Cashier
Food Town Grocery Stores
08.2022 - 07.2023
Key Holder
99 Cents Only
05.2020 - 08.2022
Roma High School