Briana Hernandez
Santa Rosa,CA
Summary
i am motivated and customer-focused team member with experience in organizing fast paced food service, retail, and senior living environments . skilled in providing high-quality service, assiting diverse costumers , and maintaning clean, organized, and safe workspaces
known for strong communication adaptability,and a positive attitude when handling busy shifts or varied responsibilities. dedicated to delivering a welcoming experience and supporting team operations wherever needed.
Overview
3
3
years of professional experience
Work History
sale associate
Spirit Halloween Store
Santa Rosa, California
06.2025 - 11.2025
- assisted costumers with finding costumes,accessories,props,and makeup while providing friendly , knowledgeable recomendations .
- set up and maintained seasonal displays, animatronics , and themed product sections according to the store layout guidelines.
- restocked shelves, organized merchandise, and ensured the sales floor stayed clean, safe, and visually appealing.
- helped assemble , test, and troubleshoot animatronics and special-effects products for costumer demostrations
- also helping costumers with sizing ,and returning items to the sales floor .
- received and processed shipments by unpacking boxes , tagging items, and organizing stock in the backroom.
- ensured store safety by monitoring floor hazards, maintaining clear aisles, and fallowing company safety procedures.
- worked effectively in a fast -paced, high-volume seasonal environment with strong teamwork and communication skills
cashier
sunny cafe
Santa Rosa, California
05.2025 - 10.2025
- handled costumer orders quickly and accurately in a fast-paced food - truck environment.
- Operated the OPS system, processed cash and card payments, and ensured correct change and receipts.
- provided friendly costumer service by answering questions about menu items, ingredients and specials .
- prepared basic food and drink items and supported the cook with simple tasks during busy hours .
- maintained cleanliness of the service window , condiment area , and front -of-house spaces .
- ensured safe food-handling practices and fallowed health code standards .
- managed long lines efficiently by keeping orders organized and communicating clearly with kitchen staff.
- restocked napkins, utensils ,sauces and drink coolers as needed throughout shifts.
Caregiver
kaleidoscope adult day program
santa rosa , CA
01.2024 - 08.2025
- personal care assiting with anthing they basically need ,dressing,toileting .
- medication support : cooking meals based on dietary needs and preferences .
- house hold tasks : light cleaning laundry , organizing
- companinonship: conversation , emotinal support , engaging in hobbies nd activities
- transportation they would mostly just leave them where we would take care of them then same bus that brings them takes them back .
- health monitoring: observing changes in mood , behavior , or physical condition
- sefety supervision : preventing falls, ensuring a safe home environment.
server
brookdale senior living
Santa Rosa, California
01.2023 - 12.2023
- Delivered meals to residents in a timely, respectful manner while following dietary restrictions and individualized meal plans.
- provided attentive compassionate service to seniors ensuring comfort , safety and a positive dinning experience.
- set up cleaned , and organized dining areas to maintain a sanitary and welcoming environment .
- communicated effectively with kitchen staff, caregivers and nursing team to coordinate special requests and fluid intake monitoring .
- assisted residents with mobility needs, menu selections, and seating arrangements
- fallowed proper food-handling, infection-control, and safety procedures in compliance with facility regulations .
- built TRUSTING RELATIONSHIPS with residents through patience, empathy, and consistent service.
- accurately recorded meal counts, assited with tray delivery, and supported dinning room operations during peak hours .
Education
High School Diploma -
Elsie Allen High School
Santa Rosa 06-2022
Some College (No Degree) - Doing Math , English . While I Chose What I Want
Santa Rosa Junior College
Santa Rosa, California, CASkills
- Customer service
- Food safety compliance
- Time management
- Price tagging
- Shelf stocking
- Retail merchandising expertise
- Stocking and receiving
- Truck unloading
- Backroom organization
- Flexible schedule
- Teamwork and collaboration
- Dining coordination
- Leadership
- Flexible and adaptable
- fast learner
- fast phase movement
- strong
Languages
Spanish
Full Professional
English
Full Professional
Timeline
sale associate
Spirit Halloween Store
06.2025 - 11.2025
cashier
sunny cafe
05.2025 - 10.2025
Caregiver
kaleidoscope adult day program
01.2024 - 08.2025
server
brookdale senior living
01.2023 - 12.2023
High School Diploma -
Elsie Allen High School
Some College (No Degree) - Doing Math , English . While I Chose What I Want
Santa Rosa Junior College