Briana Hernandez
Denver City,TX
Summary
Highly focused, enthusiastic, and
adaptable professional with a strong
ability to work under pressure. Passionate about delivering exceptional patient care and customer service. Bilingual in Spanish with a consistent track record of positive patient interactions and team collaboration. Always eager to learn and
grow within fast-paced clinical and front office environments.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Dental Assistant / Office Manager
Seminole Dental
Seminole , TX
01.2024 - Current
- Managed daily scheduling for a high-volume practive, ensuring efficient workflow
- Maintained detailed electronic records with high level of accuracy
- Verified insurance and processed billing documentation
- Coordinated communication between patients, providers, and insurance companies
- Managed inventory and supply ordering
- Answered multi-lined phone systems and responded to email inquiries
- Processed payments and maintained financial records
- Handled sensitive patient information in compliance with privacy regulations
- Coordinated daily appointment schedules to maximize efficienty and minimize downtime
Dental Assistant
Lubbock Endodontics
Lubbock, TX
01.2022 - 12.2023
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized and organized dental instruments for efficient workflow.
- Collaborated with dentists to ensure smooth procedure execution.
- Conducted preliminary examinations to gather patient health information.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Educated patients on oral hygiene practices and post-treatment care.
Dental Assistant
Brownfield/Lamesa Dental
Brownfield/Lamesa, TX
04.2022 - 11.2023
- Facilitated patient preparation and ensured comfort during dental procedures to enhance patient experience.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized and organized dental instruments for efficient workflow.
- Sterilized instruments according to established guidelines and protocols.
- Managed scheduling, answered telephones, and updated patient records to support clinic operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Clarified dental services and payment plans to empower patients in their decision-making process.
- Checked with participants throughout procedures to help alleviate anxiety.
Education
RDA - Dental Assistant
Lubbock Dental Assisting School
Lubbock06-2018
High School Diploma -
Plains High School
Plains, TX05-2016
Skills
- Insurance billing
- Insurance verification
- Digital record management
- Data entry
- Office administration
- Customer service
- Attention to detail
- Cross-training capabilities
- Team collaboration
- Effective communication
- Strong writing and verbal skills
Languages
Spanish
Limited
Certification
Basic Life Support
Timeline
Dental Assistant / Office Manager
Seminole Dental
01.2024 - Current
Dental Assistant
Brownfield/Lamesa Dental
04.2022 - 11.2023
Dental Assistant
Lubbock Endodontics
01.2022 - 12.2023
RDA - Dental Assistant
Lubbock Dental Assisting School
High School Diploma -
Plains High School