Briana Howell
Community Service
Kalamazoo,MI
Summary
Proactive and caring worker with 10+ years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Childcare Teacher
YMCA of Kalamazoo
09.2024 - Current
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented hands-on learning experiences to reinforce key concepts and improve retention rates among students.
- Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
Emergency Department Technician
Bronson Methodist Hospital
08.2023 - 04.2025
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Collaborated with multidisciplinary teams for comprehensive patient care, promoting seamless transitions between departments.
- Provided emotional support to patients and families during stressful situations, fostering trust and communication.
Sales Associate
JD Sports of Crossroads Mall
04.2023 - 11.2023
- Greeted customers in a timely manner to quickly determine their needs
- Recommended merchandise to customers based on their needs and preferences
- Completed all cleaning, stocking and organizing tasks in assigned sales areas
- Building relationships with customers increases the likelihood of repeat business
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Certified Nurse’s Assistant
Heritage Community of Kalamazoo
01.2018 - 04.2023
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to the nursing supervisor
- Documents actions by completing forms, reports, logs, and records
- Maintains work operations by following policies and procedures
- Protects the organization's value by keeping patient information confidential
- Supported patients during rehabilitation exercises, promoting a faster recovery process.
Phlebotomist
Biomat USA, Inc - Grifols
07.2021 - 02.2022
- Assist in determining the suitability of donors to undergo plasmapheresis prior to venipuncture
- Responds to and assist with handling donor reactions in accordance to guidelines
- Monitors donor equipment to ensure health of donors and quality of product
- Ensures proper calibration and maintenance of autopheresis machines and associated equipment
- Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donations
- Reports all unsafe situations and conditions to area lead, supervisor or manager
Part-time Youth Development Professional
The Boys and Girls Club
07.2016 - 12.2018
- Helped members gain new knowledge working on problem-solving, building character, and citizenship
- Helped with social adjustment of health, happiness, discipline, cleanliness, routine duties, safety and skill development
- Working with directors and other staff find solutions to difficulties in our programs and campers
Education
Associate of Arts - Medical Social Work
Kalamazoo Valley Community College
Kalamazoo, MI08-2026
Associate of Arts - Criminal Justice
Kalamazoo Valley Community College
05.2021
Skills
Observation and assessment
First aid and CPR
Strong work ethic
Adaptability and flexibility
Certification
Certified Nursing Assistant
Timeline
Childcare Provider
07-2025
CPR/AED
07-2025
Childcare Teacher
YMCA of Kalamazoo
09.2024 - Current
Emergency Department Technician
Bronson Methodist Hospital
08.2023 - 04.2025
Sales Associate
JD Sports of Crossroads Mall
04.2023 - 11.2023
Phlebotomist
Biomat USA, Inc - Grifols
07.2021 - 02.2022
Certified Nurse’s Assistant
Heritage Community of Kalamazoo
01.2018 - 04.2023
Certified Nursing Assistant
08-2017
Part-time Youth Development Professional
The Boys and Girls Club
07.2016 - 12.2018
Associate of Arts - Medical Social Work
Kalamazoo Valley Community College
Associate of Arts - Criminal Justice
Kalamazoo Valley Community College