BRIANA INFANTE
Modesto,CA
Summary
Business-minded professional with a background in store operations, national account management, and financial services. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Language
13
13
years of professional experience
Work History
Data Collector | Robotics Team
Tesla
Palo Alto, California
05.2026 - Current
- Monitored test readings from Tesla equipment and sensors.
- Managed daily workload with speed and efficiency.
- Recorded collected data according to established guidelines and protocols.
- Protected data and followed proper procedures for uploading and transmitting information.
- Supported data collection tasks by manipulating objects, walking pre-determined routes, and following testing guidelines and protocols at Tesla facilities and in public environments.
- Wore motion capture equipment while performing designated movements and actions based on project requirements.
- Started and stopped recording devices and completed minor equipment and software troubleshooting.
- Provided feedback on equipment performance.
- Analyzed and reported data collected during shift.
- Uploaded collected data and wrote daily reports with observations and issues.
- Maintained equipment in safe working condition, prioritized safety protocols, and communicated with leadership promptly.
Account Representative
Mariner Finance
Modesto, CA
08.2025 - 05.2026
- Helped review personal loan applications and followed company policies.
- Supported clients with loan questions, payment options, and account needs.
- Helped follow up on overdue accounts through professional, empathetic collection calls.
- Promoted insurance products aligned with client needs and financial protection goals.
- Kept financial and customer records accurate while working toward monthly targets.
- Scheduled customer appointments to complete loan closings.
- Managed client accounts and maintained accurate records within account systems.
- Processed account updates, payments, and order changes with careful attention.
- Built customer relationships through clear communication and professional follow-up.
Store Manager
Rent-A-Center
Sonora, CA
08.2024 - 08.2025
- Assisted customers in product selection to meet individual needs and preferences.
- Ensured client satisfaction through proactive, solutions-driven communication.
- Consistently exceeded weekly sales goals by 30% through effective sales strategies.
- Managed inventory control, cash handling, and daily store opening/closing operations.
- Developed and managed new customer accounts while following up on marketing leads.
- Coordinated timely product deliveries and updated customer databases.
- Managed Rent-A-Center store operations and daily team scheduling.
- Reviewed lease agreements and explained payment options to customers.
- Collected customer payments and updated account records.
- Trained associates on effective sales techniques, customer service, and store procedures.
- Monitored inventory levels and ordered merchandise for showroom needs.
- Reviewed financial data such as profit and loss statements and balance sheets on a periodic basis.
- Trained staff on inventory audit steps and documentation standards
- Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.
- Resolved customer concerns and handled account questions.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
National Account Manager
On-Site American Facilities
Stockton, CA
05.2021 - 08.2024
- Managed national facility accounts for On-Site American Facilities clients.
- Developed and strengthened client relationships across a large territory.
- Met with clients to assess needs and deliver tailored facility management solutions.
- Addressed account issues through direct communication and proactive follow-up to strengthen client relationships.
- Developed client relationships with facility managers and operations leaders.
- Reviewed contracts, scopes, and service agreements for account compliance.
- Collaborated with internal teams to align staffing, schedules, and client needs.
- Supported new business transitions and onboarding for facility accounts.
- Compiled account reports, summaries, and service updates for clients to provide transparency and support informed decision-making.
- Ensured security and emergency preparedness procedures were properly implemented.
- Ensured facility cleanliness and compliance with company policies and procedures to enhance client satisfaction.
Store Manager
Rent-A-Center
Lodi, CA
10.2017 - 05.2021
- Exceeded weekly sales goals by over 30% through performance-driven strategies.
- Ensured high customer satisfaction through proactive and effective communication strategies.
- Guided customers in selecting products tailored to their needs and preferences.
- Oversaw inventory management, cash control, and store operations, including opening and closing duties.
- Monitored inventory levels and ordered merchandise for showroom needs.
- Merchandised showroom displays and maintained clean store appearance.
- Trained associates on sales, service, and store procedures.
- Recruited, trained and supervised new employees.
- Coordinated delivery schedules and pickup activities with customers.
- Resolved customer complaints in a timely manner.
- Established new customer accounts and ensured timely delivery of products.
- Reviewed lease agreements and explained payment options to customers.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Guest Service Representative
Motel 6
Stockton, CA
03.2015 - 10.2017
- Handled reservations, check-ins, and guest inquiries in person and over the phone.
- Arranged special accommodations to enhance guest satisfaction and retention.
- Maintained a high standard of professionalism while managing front desk operations.
- Ensured smooth communication between guests and internal departments.
- Processed reservations, room assignments, and walk-in bookings using property systems.
- Answered guest calls and provided accurate information on rates and amenities.
- Resolved guest concerns with calm, professional customer service.
- Handled cash transactions, receipts, and daily front desk closing tasks.
- Trained new Motel 6 staff on front desk procedures and service standards.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Balanced nightly guest accounts using hotel property management system
- Reconciled folios, payments, and transaction logs for front desk operations
- Processed check-ins and check-outs during overnight hotel shifts
- Prepared audit reports for management review and shift handoff
- Maintained up-to-date guest profiles on computer systems with accurate contact information.
- Performed nightly audit of rooms' charges, taxes, settlements, and credit card postings.
- Addressed customer complaints in a professional manner to ensure satisfaction.
- Monitored security cameras throughout the night shift to ensure safety of guests and staff members.
Retail Sales Associate
Shiekh Shoes
Stockton, CA
10.2013 - 06.2015
- Delivered helpful customer service in busy retail setting.
- Processed transactions accurately and kept cash handling procedures organized.
- Restocked merchandise, tracked inventory, and promoted new products.
- Helped customers with sizing, product selection, and special orders.
- Handled price checks, merchandise transfers, and fitting room returns to keep sales floor orderly and efficient.
- Used product knowledge to recommend items based on customer needs.
- Processed sales through POS register and handled cash and card payments.
- Restocked shoe walls and organized backroom inventory by size and style.
- Maintained visual merchandising standards across sales floor and display tables.
- Assisted customers with shoe fittings, sizing, and product selection.
- Supported inventory counts and verified merchandise labels and pricing.
- Resolved customer concerns through clear communication and professional service.
- Monitored sales floor for theft prevention and store cleanliness.
- Greeted customers and offered help finding requested items, supporting customer satisfaction and retention.
Education
High School Diploma -
Weston Ranch High School
Stockton, CA06-2011
Skills
- Team leadership and management
- Client and customer relations
- Account management and documentation
- Financial services expertise
- Microsoft Word and Excel proficiency
- Schedule and time management
- Sales growth strategies
- Conflict resolution techniques
- Inbound and outbound communication
- Cash handling and collections
- Appointment scheduling and loan processing
- Inventory control systems
- Problem solving skills
- Attention to detail
- Team collaboration skills
- Computer proficiency in CRM systems
Languages
Spanish
Native/ Bilingual
Timeline
Data Collector | Robotics Team
Tesla
05.2026 - Current
Account Representative
Mariner Finance
08.2025 - 05.2026
Store Manager
Rent-A-Center
08.2024 - 08.2025
National Account Manager
On-Site American Facilities
05.2021 - 08.2024
Store Manager
Rent-A-Center
10.2017 - 05.2021
Guest Service Representative
Motel 6
03.2015 - 10.2017
Retail Sales Associate
Shiekh Shoes
10.2013 - 06.2015
High School Diploma -
Weston Ranch High School