Briana Jacques
Stamford
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Mental Health Technician
Hartford healthcare
Westport
02.2026 - Current
- Monitored patient behavior to ensure safety and well-being.
- Assisted in implementing therapeutic activities under supervision.
- Documented patient interactions and reported changes to nursing staff.
- Provided emotional support and crisis intervention as needed.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Medical Assistant
Stamford Hospital
Stamford
06.2023 - Current
- Assisted healthcare providers in patient assessments and documentation.
- Coordinated patient scheduling for appointments and procedures.
- Managed medical records and ensured data accuracy in electronic systems.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected samples from patients for laboratory testing purposes.
Emergency Department Technician
SBH Health System
The Bronx
01.2020 - 11.2024
- Assisted medical staff with patient assessments and vital sign monitoring.
- Prepared treatment areas by stocking supplies and maintaining cleanliness.
- Transported patients to various departments as needed for procedures and tests.
- Supported emergency response teams during critical situations in the department.
- Trained new staff on departmental protocols and safety procedures.
- Ordered laboratory tests for diagnostic purposes at the request of physicians or nurses.
- Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
Health Coordinator
Argus Community
The Bronx
06.2021 - 01.2022
- Coordinated health services within community programs and resources for diverse populations.
- Developed and implemented health education initiatives for community engagement and support.
- Collaborated with healthcare providers to streamline patient access to services and care.
Medical Assistant /Circulating Nurse, Operating Room
Mobile Vascular Physician
The Bronx
01.2019 - 02.2020
- Maintained inventory of medical supplies and equipment readiness.
- Prepared surgical instruments and equipment for various procedures and specialties.
- Educated patients on pre-operative and post-operative care instructions effectively.
- Trained new staff on surgical protocols and best practices for patient assistance.
- Assisted surgeons during procedures by providing necessary instruments and materials.
Control Operation Specialist
CBS Broadcast Center
New York
06.2016 - 12.2018
- Trained new staff on operational procedures and software systems for effective performance.
- Assisted in troubleshooting technical issues during live broadcasts to minimize disruptions.
- Provided training and guidance to staff on operational procedures, policies, and regulations.
Assistant Manager
Pinkberry
New York
07.2012 - 06.2016
- Supervised daily operations and staff scheduling for busy retail environment.
- Trained new employees on customer service and operational procedures.
- Managed inventory levels, ensuring product availability and freshness.
Education
Medical Assistant
New York Medical
New York, NY 01.2018 - 04.2019
Bronx Academy of Health Career
The Bronx, NYSome College (No Degree) - Nursing
Hostos Community College
Bronx, NYSkills
- Monitored patient behavior
- Crisis intervention
- Patients' vital signs monitoring
- Health coordination
- Emergency response support
- Problem solving
- Attention to detail
- Employee training
- Schizoid personality disorder support
- Nursing intervention adjustment
- Trauma-informed care
Certification
- CPR / First Aid Certified
- Medical Assistant Certified
- EKG /phlebotomy
- MOAB Trained
Timeline
Mental Health Technician
Hartford healthcare
02.2026 - Current
Medical Assistant
Stamford Hospital
06.2023 - Current
Health Coordinator
Argus Community
06.2021 - 01.2022
Emergency Department Technician
SBH Health System
01.2020 - 11.2024
Medical Assistant /Circulating Nurse, Operating Room
Mobile Vascular Physician
01.2019 - 02.2020
Medical Assistant
New York Medical
01.2018 - 04.2019
Control Operation Specialist
CBS Broadcast Center
06.2016 - 12.2018
Assistant Manager
Pinkberry
07.2012 - 06.2016
Bronx Academy of Health Career
Some College (No Degree) - Nursing
Hostos Community College