Briana Kelley
Summary
Friendly and dependable individual with strong communication and customer service skills. Enjoys working with others, learning new things, and creating a positive experience for customers. Hardworking, adaptable, and organized, with a positive attitude and willingness to take on new responsibilities.
Overview
5
5
years of professional experience
Work History
Nanny
Self-employeed
New York
08.2023 - Current
- Provided attentive, full-time childcare for children in a safe and nurturing environment
- Ensured children’s safety during indoor and outdoor activities
- Assisted with daily routines including meals, naps, school preparation, and bedtime
- Planned age-appropriate activities focused on learning, creativity, and development
- Fostered strong partnerships with parents through regular updates on schedules, child behavior, and developmental milestones
Plant Manager
Fresh Direct
Bronx
01.2023 - 07.2023
- Implemented lean manufacturing principles to improve efficiency and productivity
- Oversaw implementation of new inventory management system, enhancing stock accuracy and availability
- Led team to achieve project goals, fostering collaboration and ensuring timely completion
- Collaborated with diverse group of coworkers to address product and service issues, improving overall team effectiveness
- Met strict time deadlines for packages to be delivered
- Executed daily tasks with precision and efficiency in a fast-paced environment.
Barista/Cashier
The Juice Shop
Brooklyn
09.2022 - 01.2023
- Delivered friendly customer service, promptly resolving issues to enhance customer satisfaction.
- Interacted with customers to offer tailored service and recommendations, fostering a welcoming atmosphere.
- Handled cash register duties, processing transactions accurately for customers.
- Processed cash transactions accurately at the register. register duties, processing transactions accurately for customers.
- Proficient in crafting smoothies and acai bowls
- Prepared meals efficiently in advance for customer orders.
- Maintained cleanliness and organization of work and customer areas.
- Oversaw inventory levels, ensuring essential ingredients and supplies were consistently available for smooth operations.
- Collaborated with team members to streamline daily operations and workflows.
Stock Associate
Party City
Bronx
08.2021 - 04.2022
- Supported inventory management by restocking shelves and monitoring stock levels.
- Ensured accurate stock levels by maintaining correct quantities of items on shelves
- Received and inspected products upon delivery to ensure quality standards.
- Utilized company software to track and update inventory and shipments
- Organized merchandise on sales floor for easy access and customer visibility.
- Collaborated with team members to maintain store cleanliness and presentation standards.
- Assisted team members with daily tasks to enhance workflow efficiency. by completing tasks efficiently.
- Prepared products for shipping
Education
LaGuardia Community College - Customer assistance, Leadership, Phone etiquette, communication
LaGuardia Community College
Queens, NYSkills
- Child development
- Child monitoring
- Potty training
- Safety management
- Household management
- Customer service
- Client assistance
- Communication
- Telephone communication
- Active listener
- Leadership skills
- Customer relations
Languages
English
Timeline
Nanny
Self-employeed
08.2023 - Current
Plant Manager
Fresh Direct
01.2023 - 07.2023
Barista/Cashier
The Juice Shop
09.2022 - 01.2023
Stock Associate
Party City
08.2021 - 04.2022
LaGuardia Community College - Customer assistance, Leadership, Phone etiquette, communication
LaGuardia Community College