Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Briana Lopez

New Haven,CT

Summary

Dynamic and compassionate professional with experience at Fair Haven Community Health Center, skilled in bilingual communication and analytical problem solving. Proven ability to enhance patient experiences and optimize workflows, leveraging expertise in EPIC and Microsoft applications to deliver exceptional service and support in diverse healthcare settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nutrition Assistant

Fair Haven Community Health Center
03.2022 - Current

WIC nutrition assistant role is to ensure individuals, families, and nutritional groups develop and implement nutrition and breastfeeding education using anthropometric measurements, and clinic dietary information to service the clients based off eligibility determinations with 3.5+ years experience.

Dental Receptionist

Sutton Dental
04.2020 - 02.2022
  • Managed patient scheduling and appointment confirmations to optimize clinic workflow.
  • Coordinated insurance verification processes, ensuring accurate billing and patient records.
  • Assisted patients with inquiries, providing exceptional customer service and support.
  • Maintained organized patient files and electronic health records for efficient access.


Bakery Production Worker

Marjolaine Pastry Shop
06.2016 - 08.2020
  • Operated industrial mixers and ovens to produce high-quality baked goods.
  • Monitored production processes to ensure adherence to safety and quality standards.
  • Trained new team members on equipment operation and best practices in production.
  • Implemented efficiency improvements that enhanced workflow in the production area.

Education

High School Diploma -

Platt Technical High School
Milford CT
06-2016

Skills

  • Compassionate patient assistance
  • EPIC
  • Bilingual communication skills in English and Spanish
  • Microsoft (Word, Outlook, Teams) CTWIC
  • Analytical problem solving
  • Collaborative teamwork
  • Effective communication
  • Work ethic
  • Organization

Certification

Mandated Reporter Certification

CPR certified

Servsafe Certification

Civil Rights Certificate Training

Languages

Spanish
Professional Working
English
Professional Working

Timeline

Nutrition Assistant

Fair Haven Community Health Center
03.2022 - Current

Dental Receptionist

Sutton Dental
04.2020 - 02.2022

Bakery Production Worker

Marjolaine Pastry Shop
06.2016 - 08.2020

High School Diploma -

Platt Technical High School
Briana Lopez