BRIANA MCCARTHY
New York,NY
Summary
Business administration graduate with experience supporting claims analysis, project coordination, and administrative workflows across IT, Legal, Accounting, Sales, and Marketing. Brings strong Excel, documentation, and stakeholder communication skills, with a record of organizing time-sensitive work and supporting operational accuracy.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Claims Operations Specialist
Travelers
Melville, NY
06.2026 - Current
- Analyze claims data to ensure adherence to company policies, regulations, and operational requirements.
- Collaborate with cross-functional teams including IT, Legal, Accounting, Sales, and Marketing to coordinate activities necessary for successful project completion.
- Support project and operational workflows by organizing information, maintaining accurate documentation, and completing time-sensitive administrative tasks.
- Transcribe and organize data into worksheets and internal systems to prepare accurate documentation for account adjustments.
Dance Instructor
Tutu School
Westport, CT
09.2025 - 05.2026
- Coordinated end-of-year recitals and performances for 100+ participants, showcasing student achievements and enhancing community involvement.
- Set performance goals for 80+ students and tracked progress toward individual and group objectives to enhance skill development.
- Identified learning gaps and adapted curriculum, which fostered deeper understanding and engagement among students.
Resident Assistant
Quinnipiac University
Hamden, CT
08.2024 - 05.2026
- Supported 40+ residents through community programming, administrative coordination, and DEI initiatives.
- Coordinated community events and programs, addressing resident needs and ensuring compliance with university requirements.
- Streamlined management of maintenance requests and room changes, enhancing resident support and administrative efficiency.
- Conducted regular safety inspections to ensure adherence to university policies and identify issues requiring follow-up.
- Responded to time-sensitive resident concerns while balancing multiple priorities to ensure timely resolutions.
A La Carte Server
New Haven Country Club
New Haven, CT
08.2024 - 12.2025
- Delivered professional client service in fast-paced environment, demonstrating organization and attention to detail.
- Managed multiple priorities simultaneously, ensuring strong communication and high customer satisfaction.
- Resolved customer concerns and collaborated with team members to enhance daily operations.
Peer Catalyst
Quinnipiac University
Hamden, CT
08.2023 - 05.2026
- Assessed individual needs and tailored support strategies to enhance engagement and participation.
- Coordinated communication between 150+ students and faculty to facilitate collaboration and resolve concerns.
- Managed multiple responsibilities while ensuring clear communication with students, faculty, and peers.
- Planned and prepared weekly lesson materials and classroom resources to support consistent program execution.
Education
Bachelor of Science - Business Administration, International Business
Quinnipiac University
Hamden, CT05-2026
Skills
- Claims Management
- Data Analysis
- Data analysis
- Process Improvement
- Operational Workflow Support
- Project Coordination
- Process Coordination
- Program support
- Cross-Functional Collaboration
- Stakeholder Communication
- Microsoft Excel
- Microsoft PowerPoint
- Administrative support
- Communications Management
- Campaign Development
- Risk Assessment
Certification
CRLA Certified Tutor
Timeline
Claims Operations Specialist
Travelers
06.2026 - Current
Dance Instructor
Tutu School
09.2025 - 05.2026
Resident Assistant
Quinnipiac University
08.2024 - 05.2026
A La Carte Server
New Haven Country Club
08.2024 - 12.2025
Peer Catalyst
Quinnipiac University
08.2023 - 05.2026
Bachelor of Science - Business Administration, International Business
Quinnipiac University