Briana McLean
Wilmington,DE
Summary
Dedicated worker with expertise in behavioral health and therapeutic interventions. Skilled in evidence-based care, treatment planning, and crisis intervention for diverse populations, including individuals with co-occurring disorders. Recognized for fostering strong therapeutic relationships, enhancing family dynamics, and promoting positive change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counseling Intern
Brandywine Counseling & Community Services
01.2025 - Current
- Conducted individual and group counseling sessions, utilizing evidence-based approaches to support clients with mental health and substance use challenges
- Completed comprehensive biopsychosocial assessments to inform personalized treatment planning
- Assisted clients in developing and implementing coping strategies, relapse prevention plans, and wellness goals
- Maintained accurate, HIPAA-compliant records and participated in case consultations with licensed clinicians to refine interventions
Therapeutic Support for Families (TSF)
Creative Change Counseling
11.2024 - Current
- Conduct assessments to evaluate individual and family dynamics, identifying strengths and areas for therapeutic intervention
- Provide trauma-informed, home-based counseling services to children and families, fostering resilience and coping skills
- Engage in crisis intervention, employing de-escalation techniques and ensuring safety while addressing acute challenges
- Facilitate therapeutic sessions to promote emotional expression, conflict resolution, and relationship building
- Coordinate care with licensed therapists, care coordinators, caregivers, youth, and mobile therapists
Behavioral Health Tech / Personal Care Assistant
CCRES - Educational and Behavioral Health Services
11.2024 - 01.2025
- Implemented behavior intervention strategies to address emotional, social, and behavioral challenges in children and adolescents
- Monitored client progress and maintained detailed clinical documentation to support treatment planning
- Provided individualized support during therapeutic activities to enhance emotional regulation and social skills
Global Healthcare Master Data Specialist
UPS Healthcare
12.2021 - Current
- Ensure precise master data management, enhancing operational efficiency and accurate reporting
- Maintain data integrity across systems, supporting seamless healthcare operations and compliance
- Collaborate with cross-functional teams to ensure data accuracy, fostering effective communication and coordination
- Resolved customer inquiries using diverse computer systems, enhancing response times and satisfaction
Inventory Control Representative II
UPS Healthcare
12.2019 - 12.2021
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Education
Master of Arts (MA) - Mental Health Counseling
University of the Cumberlands
Williamsburg, KY12.2025
Associate of Science -
Delaware Technical Community College
Newark, DE12.2022
Bachelor of Arts - Environmental Studies & Society
University of Delaware
Newark, DE05.2018
Associate of Arts - undefined
Delaware Technical Community College
Wilmington, DE05.2016
Skills
- Case Management
- Family Counseling
- Crisis Management
- Mental Health Evaluations
- Harm Reduction
- Data Analysis
- Community Engagement
- Public Health Education
- Advocacy
- Team Collaboration
- Microsoft Office Suite
- Progress Documentation
- Client-Centered Care
- Behavioral Interventions
- Therapeutic Support
- Conflict Resolution
- Treatment Planning
- Psychoeducation
- Multicultural Counseling
- Analytical Skills
- Leadership Development
- Client Advocacy
- Cultural Sensitivity
- Stress Management
- Motivational Interviewing
- Crisis Intervention
- Analytical Thinking
- Decision Making
- Adaptability
- Conflict Management
- Customer Service
- Leadership
Certification
- NASM- Personal Trainer Certificate
- Adult, Child, Infant CPR / AED Training
- National CPR Foundation - Basic Life Support (BLS)
- Revelation Wellness Fitness Instructor
- NASM-CPT, CES, CNC, ISSA-ERS - Pending Completion.
- Universal Coaching Insitute - Life & Solution-Focused Coach
Additional Information
Experience in life coaching, community and Red Cross emergency response, foster training, fitness coaching and numerous leadership positions.
Honorsandawards
- Dean's List
- Woman of Promise
- Special Merit Award
- Student of Distinction
- Nationally Engaged Leader
- Summa Cum Laude
- Alpha Kappa Alpha
Languages
Japanese
Limited Working
English
Native or Bilingual
Turkish
Elementary
Chinese (Mandarin)
Elementary
Spanish
Limited Working
Timeline
Counseling Intern
Brandywine Counseling & Community Services
01.2025 - Current
Therapeutic Support for Families (TSF)
Creative Change Counseling
11.2024 - Current
Behavioral Health Tech / Personal Care Assistant
CCRES - Educational and Behavioral Health Services
11.2024 - 01.2025
Global Healthcare Master Data Specialist
UPS Healthcare
12.2021 - Current
Inventory Control Representative II
UPS Healthcare
12.2019 - 12.2021
Master of Arts (MA) - Mental Health Counseling
University of the Cumberlands
Associate of Arts - undefined
Delaware Technical Community College
- NASM- Personal Trainer Certificate
- Adult, Child, Infant CPR / AED Training
- National CPR Foundation - Basic Life Support (BLS)
- Revelation Wellness Fitness Instructor
- NASM-CPT, CES, CNC, ISSA-ERS - Pending Completion.
- Universal Coaching Insitute - Life & Solution-Focused Coach
Associate of Science -
Delaware Technical Community College
Bachelor of Arts - Environmental Studies & Society
University of Delaware
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