Catie Heeter
Woodstock
Summary
Dedicated therapeutic professional with a proven track record of guiding clients through emotional and psychological challenges. Expertise in crisis intervention, conflict resolution, and emotional support, combined with strong interpersonal and problem-solving skills, enables effective assessment and response to complex situations. Committed to fostering a supportive environment and collaborating with team members to drive results while adapting to the evolving needs of clients. Proficient in active listening and de-escalation techniques, ensuring trust and safety for individuals in crisis.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counseling Intern
CNSL
08.2025 - Current
- Provide supervised direct client care by conducting individual therapy sessions, focusing on assessment, treatment planning, and the application of evidence-based interventions under the guidance of licensed therapists.
- Coordinate client care by making calls to facilitate communication, schedule appointments, and ensure a seamless experience for individuals.
- Assist in macro-level operations by managing client intake information, and developing valuable resources.
Program Assistant
Erin's Hope for Friends
Woodstock, GA
01.2026 - Current
- Facilitate social programming and events for neurodivergent individuals, ensuring a safe, inclusive, and positive environment for all members.
- Manage end-to-end event operations, including facility management, volunteer oversight, and serving as the primary point of contact for families.
- Support member growth by assisting with new member intake, conducting facility tours, and contributing to the development of quarterly activity calendars.
Yoga Instructor
OneLife Fitness
Holly Springs, GA
11.2025 - Current
- Implement diverse yoga programs tailored to varying skill levels and individual needs.
- Led group classes, fostering a supportive environment and encouraging participant engagement and growth.
- Integrated mindfulness practices into sessions, promoting mental clarity and stress reduction among participants.
Certified 988 Chat/Text Crisis Specialist
Centerstone
10.2023 - Current
- Provide direct crisis intervention and emotional support to individuals experiencing mental health distress, suicidal ideation, and acute crises, using evidence-based de-escalation strategies.
- Assess and mitigate imminent risk by collaboratively creating comprehensive safety plans and coordinating with emergency services (e.g., law enforcement, CPS) to ensure client well-being and safety.
- Maintain detailed and confidential documentation of all client interactions, ensuring accuracy and adherence to professional standards and organizational policies.
Therapy/Social Work Intern
Open Door Talk
08.2024 - 02.2025
- Provided individual and group therapy sessions for diverse populations, applying evidence-based practices and therapeutic skills to support client growth and well-being.
- Co-facilitated Dialectical Behavior Therapy (DBT) skills sessions for adults, parents, and adolescents, focusing on emotional regulation, mindfulness, and distress tolerance.
- Contributed to community engagement and public outreach by representing the practice at public events and creating educational content for social media to promote mental health awareness.
Student Nurse
Piedmont Mountainside Hospital
08.2021 - 12.2021
- Complete 145 clinical hours assisting nurses with various aspects of patient care.
- Conduct assessments, monitor vital signs, administer medications, and record medical histories.
- Support patients with daily care routines, including hygiene and mobility, while maintaining a compassionate and client-centered approach.
Education
Master of Social Work (MSW) -
University of Kentucky
Lexington, Kentucky05-2026
Bachelor of Science - Psychology
Reinhardt University
Waleska, Georgia05-2023
Bachelor of Science - Criminal Justice- Sociology
Reinhardt University
Waleska, Georgia05-2023
Skills
- Treatment Planning
- Building Rapport
- Crisis intervention
- Group Therapy Facilitation
- Patient Documentation
- Conflict Resolution
- Volunteer Oversight
- Case Management
- Case Documentation
Certification
Certified Crisis Specialist- American Association of Suicidology
Certified Yoga Instructor- Yoga Allliance
Timeline
Program Assistant
Erin's Hope for Friends
01.2026 - Current
Yoga Instructor
OneLife Fitness
11.2025 - Current
Counseling Intern
CNSL
08.2025 - Current
Therapy/Social Work Intern
Open Door Talk
08.2024 - 02.2025
Certified 988 Chat/Text Crisis Specialist
Centerstone
10.2023 - Current
Student Nurse
Piedmont Mountainside Hospital
08.2021 - 12.2021
Master of Social Work (MSW) -
University of Kentucky
Bachelor of Science - Psychology
Reinhardt University
Bachelor of Science - Criminal Justice- Sociology
Reinhardt University