Brian A McLin
Olathe ,KS
Summary
Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Performance Manager
Vincue
Kansas City, MO
04.2022 - 02.2024
- Leveraged analytical tools to provide insight and enhance performance.
- Developed comprehensive performance management strategy, resulting in increased efficiency and productivity across departments.
- Improved team performance by implementing new KPI tracking systems and providing regular feedback.
- Created and optimized records management strategies to coordinate and protect information.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Managed senior-level personnel working in marketing and sales capacities.
Senior Sales Consultant
Honda Of Olathe
Olathe, KS
05.2015 - 02.2022
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Sales Manager
Olathe Kia
Olathe, KS
06.2014 - 03.2015
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales/Automotive Finance Manager
Honda Of Olathe
Olathe, KS
02.2011 - 03.2014
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Automotive Sales Consultant
Bob Allen Ford
Overland Park, KS
06.2008 - 01.2011
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
Assistant Manager of Sales
McCarthy Chevrolet
Olathe, KS
12.2003 - 03.2008
- Built relationships with customers and community to establish long-term business growth.
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Supported staff with training, guidance and confident leadership.
- Managed and developed sales team.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Rockhurst High School
Kansas City, MOSkills
- Coaching and Mentoring
- Performance Analysis
- Data Interpretation
- Client Relationship Management
- Dependable and Responsible
- Excellent Communication
- Market Research
- Active Listening
Timeline
Performance Manager
Vincue
04.2022 - 02.2024
Senior Sales Consultant
Honda Of Olathe
05.2015 - 02.2022
Sales Manager
Olathe Kia
06.2014 - 03.2015
Sales/Automotive Finance Manager
Honda Of Olathe
02.2011 - 03.2014
Automotive Sales Consultant
Bob Allen Ford
06.2008 - 01.2011
Assistant Manager of Sales
McCarthy Chevrolet
12.2003 - 03.2008
High School Diploma -
Rockhurst High School