Briana Medina
North Branch,MN
Summary
Proven track record in enhancing client wellness and satisfaction, notably at Ehrnriter Cares, through exceptional problem-solving and communication skills. Demonstrated ability to improve operational efficiency and patient outcomes by leveraging attention to detail and teamwork. Achieved significant positive behavioral changes and maintained high standards of care across multiple healthcare settings. Patient-focused with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Ehrnriter Cares
09.2023 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Transported clients to medical and dental appointments to provide support.
Pharmacy Technician
CVS Pharmacy
07.2022 - 09.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Behavior Therapist
Minnesota Autism Center, MAC
07.2021 - 04.2022
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Improved client behavior by implementing individualized therapy plans and interventions.
- Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
- Engaged in pre-crisis and crisis interventions to facilitate positive outcomes using least restrictive alternative.
Dialysis Technician
Fresenius Dialysis
02.2018 - 08.2018
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Safely transported, transferred and positioned patients on chairs for treatment.
Education
High School Diploma -
North Branch Area High School
North Branch, MN01.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking Abilities
- Computer Skills
- Excellent Communication
Timeline
Direct Support Professional
Ehrnriter Cares
09.2023 - Current
Pharmacy Technician
CVS Pharmacy
07.2022 - 09.2023
Behavior Therapist
Minnesota Autism Center, MAC
07.2021 - 04.2022
Dialysis Technician
Fresenius Dialysis
02.2018 - 08.2018
High School Diploma -
North Branch Area High School
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