Provide exceptional service to prospective students, families, and community members, including campus tours and application support
Engage the community as a representative of Grossmont College at events and assist with outreach activities such as workshops, tabling, and presentations
Offer coverage at the Griffin Information Desk, assisting visitors with inquiries and directing them to appropriate services, while maintaining confidentiality and cultural sensitivity
Sales Associate
Tillys
07.2024 - Current
Provide friendly, personalized service to customers, helping them find products and enhancing their shopping experience
Maintain a clean, organized sales floor, restocking shelves and ensuring displays are visually appealing
Contribute to sales goals, and collaborate with team members for a positive work environment
First Year Experience (FYE) Peer Mentor
Grossmont College
07.2023 - 05.2024
Encourage first-year college students to participate on campus by introducing them to extracurricular activities, both in person and virtually
Directing students to the appropriate services and helping them engage with the college as a whole (through events, meetings, etc)
Connect with the mentee individually by examining growth at personal and academic levels and documenting all interactions with them
Front End
Walmart Neighborhood Market
08.2021 - 10.2023
Effectively communicate with customers to address their needs, answer questions regarding purchases, item locations, and inventory availability.
Provide friendly and attentive service by greeting, smiling, and thanking customers, while assisting with transactions at both registers and self-checkout stations.
Maintain strong communication with both customers and team members by remaining visible and accessible throughout the store, offering support wherever needed.