Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Briana Mendiola

Mission Viejo,CA

Summary

Detail-oriented IT and administrative support professional with over 5 years of experience providing exceptional support to senior executives and managing cross-functional IT operations. Expertise in Jira, asset management, event coordination, and technical training enhances the ability to streamline workflows and optimize enterprise technology systems. A proven track record of delivering high-impact support in fast-paced environments demonstrates adaptability and a commitment to excellence. Open to relocation opportunities, ready to contribute skills and knowledge to drive organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technology Coordinator (Contract)

Taco Bell
10.2024 - Current
  • Led IT service improvements that enhanced system efficiency, reliability, and overall user experience.
  • Developed executive reports and presentations to support leadership decision-making, while coordinating meetings to align priorities.
  • Oversaw IT operations and asset management for a 100+ member team, reducing service disruptions by 20% through proactive planning.
  • Implemented workflow and process optimizations that increased team productivity and cross-functional collaboration by 15%.
  • Supported event and meeting technology (e.g., Crestron systems, video conferencing tools) ensuring seamless executive presentations and large-scale events.
  • Streamlined onboarding support by ensuring new hires received properly configured equipment, access, and systems on day one.

IT Coordinator (FTE)

Inari Medical
08.2023 - 10.2024
  • Led interactive Jira training sessions and developed custom forms to improve workflows for HR and cross-functional teams.
  • Managed the migration of service management systems, driving a 30% efficiency increase through automation and streamlined processes.
  • Provided technical support for corporate events, improving event coordination efficiency by 25% and ensuring seamless execution.
  • Oversaw IT asset tracking and equipment logistics using Jira and related platforms, maintaining operational accuracy and compliance.
  • Coordinated IT administrative functions, including budget tracking, vendor management, and expense reporting, ensuring financial accuracy across projects.

Sr. Admin Assistant (Contract)

Edwards LifeSciences
09.2022 - 01.2023
  • Provided high-level administrative support to senior leadership at Edwards Lifesciences, managing calendars, coordinating meetings, and streamlining office operations to enhance executive efficiency.

Executive Assistant (Contract)

Blizzard
01.2022 - 06.2022
  • Supported senior executives at Blizzard Entertainment by managing complex calendars, coordinating cross-functional meetings and travel, and ensuring seamless daily operations in a fast-paced, creative environment.

IT Admin (FTE)

Ensign Services
11.2019 - 01.2022
  • Oversaw IT administrative operations at Ensign Services, managing user accounts, coordinating hardware/software support, and ensuring efficient IT service delivery across multiple departments.

Education

Associates -

Saddleback Community College

Skills

  • Asset Management
  • Meeting Coordination
  • Technical Training
  • Asana
  • Microsoft Office
  • ServiceNow
  • Cross-functional Collaboration
  • Teams
  • Automation Tools
  • Google Suite
  • Calendar Management
  • Meeting Minutes
  • Confluence
  • Event Coordination
  • Agile
  • Jira
  • Slack
  • Invoice Processing
  • Expense Reporting
  • Events Management
  • Supply Coordination
  • Office 365
  • Atlassian
  • IT Operations

Certification

  • Fundamentals of Project Management
  • Present

Timeline

Technology Coordinator (Contract)

Taco Bell
10.2024 - Current

IT Coordinator (FTE)

Inari Medical
08.2023 - 10.2024

Sr. Admin Assistant (Contract)

Edwards LifeSciences
09.2022 - 01.2023

Executive Assistant (Contract)

Blizzard
01.2022 - 06.2022

IT Admin (FTE)

Ensign Services
11.2019 - 01.2022

Associates -

Saddleback Community College

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Briana Mendiola