Briana Mott
6217 Flash Lane
Summary
Dynamic and results-driven professional with experience as a Correctional Officer at Okaloosa Correctional Institution. Skilled in de-escalation techniques and conflict resolution, I excel in maintaining safety and security while building relationships. Proven ability to monitor behavior and enforce policies effectively, ensuring a secure environment for all.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Okaloosa Correctional Institution
3189 Colonel Greg Malloy Rd, Crestview, FL 32539
04.2025 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of facilities and equipment for compliance with safety standards.
- Responded promptly to emergencies, employing de-escalation techniques to manage conflicts.
- Monitored inmate behavior to maintain safety and security within the facility.n with supervisory staff.the
Server
Margaritaville
76 Harbor Blvd, Destin, FL 32541
05.2024 - 04.2025
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Maintained cleanliness and organization of the dining area to enhance guest experience satisfaction.
Crew Member
Whatabuger
3850 S Ferdon Blvd, Crestview, FL 32536
01.2023 - 05.2024
- Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of dining and kitchen areas, adhering to health standards.
- Delivered exceptional customer service in a fast-paced environment, ensuring high satisfaction levels.
Crew Member
Marquis Cinema 10
2828 Richbourg Ln, Crestview, FL 32536
06.2022 - 01.2023
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Managed inventory levels proactively, reducing waste and ensuring product availability during shifts.
- Responded promptly to customer inquiries and concerns, resolving issues effectively to maintain loyalty.
Education
Bachelor of Arts - Criminal Justice
The University of West Florida
Pensacola, FL05-2026
Associate of Arts - General Studies
Northwest Florida State College
Niceville, FL05-2023
High School Diploma -
Laurel Hill School
Laurel Hill, FL05-2023
Skills
- De-escalation techniques
- Policy enforcement
- Surveillance
- Relationship building and management
- Stress tolerance
- CCTV monitoring
- Observation techniques
- Gang awareness
- Substance abuse management
- Conflict resolution skills
Timeline
Correctional Officer
Okaloosa Correctional Institution
04.2025 - Current
Server
Margaritaville
05.2024 - 04.2025
Crew Member
Whatabuger
01.2023 - 05.2024
Crew Member
Marquis Cinema 10
06.2022 - 01.2023
Bachelor of Arts - Criminal Justice
The University of West Florida
Associate of Arts - General Studies
Northwest Florida State College
High School Diploma -
Laurel Hill School