Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Mott

6217 Flash Lane

Summary

Dynamic and results-driven professional with experience as a Correctional Officer at Okaloosa Correctional Institution. Skilled in de-escalation techniques and conflict resolution, I excel in maintaining safety and security while building relationships. Proven ability to monitor behavior and enforce policies effectively, ensuring a secure environment for all.

Overview

4
4
years of professional experience

Work History

Correctional Officer

Okaloosa Correctional Institution
3189 Colonel Greg Malloy Rd, Crestview, FL 32539
04.2025 - Current
  • Monitored inmate behavior to maintain safety and security within facility.
  • Conducted regular inspections of facilities and equipment for compliance with safety standards.
  • Responded promptly to emergencies, employing de-escalation techniques to manage conflicts.
  • Monitored inmate behavior to maintain safety and security within the facility.n with supervisory staff.the

Server

Margaritaville
76 Harbor Blvd, Destin, FL 32541
05.2024 - 04.2025
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Maintained cleanliness and organization of the dining area to enhance guest experience satisfaction.

Crew Member

Whatabuger
3850 S Ferdon Blvd, Crestview, FL 32536
01.2023 - 05.2024
  • Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of dining and kitchen areas, adhering to health standards.
  • Delivered exceptional customer service in a fast-paced environment, ensuring high satisfaction levels.

Crew Member

Marquis Cinema 10
2828 Richbourg Ln, Crestview, FL 32536
06.2022 - 01.2023
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
  • Assisted in training new crew members on operational procedures and customer interaction techniques.
  • Managed inventory levels proactively, reducing waste and ensuring product availability during shifts.
  • Responded promptly to customer inquiries and concerns, resolving issues effectively to maintain loyalty.

Education

Bachelor of Arts - Criminal Justice

The University of West Florida
Pensacola, FL
05-2026

Associate of Arts - General Studies

Northwest Florida State College
Niceville, FL
05-2023

High School Diploma -

Laurel Hill School
Laurel Hill, FL
05-2023

Skills

  • De-escalation techniques
  • Policy enforcement
  • Surveillance
  • Relationship building and management
  • Stress tolerance
  • CCTV monitoring
  • Observation techniques
  • Gang awareness
  • Substance abuse management
  • Conflict resolution skills

Timeline

Correctional Officer

Okaloosa Correctional Institution
04.2025 - Current

Server

Margaritaville
05.2024 - 04.2025

Crew Member

Whatabuger
01.2023 - 05.2024

Crew Member

Marquis Cinema 10
06.2022 - 01.2023

Bachelor of Arts - Criminal Justice

The University of West Florida

Associate of Arts - General Studies

Northwest Florida State College

High School Diploma -

Laurel Hill School