Briana Navarro
Rialto,CA
Summary
Dependable worker with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
5
5
years of professional experience
Work History
After School Teacher/ Crew Member
Think Together, Inc
01.2024 - 04.2024
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Crew Member
Cinemark Theaters
05.2021 - 11.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Complied with health and sanitation practices and procedures.
- Processed admission payments and provided tickets.
- Greeted and assisted customers to foster positive experiences.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Welcomed large volume of guests and improved overall customer service.
- Managed customer complaints and rectified issues to complete satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
Sign Maker
S&S Signs
07.2019 - 06.2022
- Upheld strict deadlines and achieved consistent positive recommendations from customers.
- Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Promoted worksite safety by explaining and enforcing OSHA requirements.
- Measured and marked cutting lines on materials and products.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Assembled and completed products according to production schedules.
Line Worker
Chipotle
06.2020 - 06.2021
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
Education
Bachelor of Arts -
Chaffey College
Rancho Cucamonga, CA06.2029
Skills
- Customer Service
- Performance Improvement
- Salesmanship
- Positive Company Representation
- Activity Planning
- Safety Management
- Problem-Solving
- Team Collaboration
Timeline
After School Teacher/ Crew Member
Think Together, Inc
01.2024 - 04.2024
Crew Member
Cinemark Theaters
05.2021 - 11.2022
Line Worker
Chipotle
06.2020 - 06.2021
Sign Maker
S&S Signs
07.2019 - 06.2022
Bachelor of Arts -
Chaffey College
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