Briana Ogletree
Camden,NJ
Summary
A dedicated and enthusiastic professional with diverse experience across customer service, healthcare, and retail sectors. Eager to leverage skills and knowledge in a full-time or part-time position, with a commitment to contributing to a company’s growth and success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
NeurAbilities Healthcare
Cherry Hill, NJ
03.2024 - Current
- Delivered compassionate, direct care to individuals with behavioral health disorders, ensuring their safety and well-being
- Supported crisis intervention with de-escalation techniques, maintaining a calm environment
- Documented client behaviors, progress, and responses to interventions daily
- Collaborated with interdisciplinary teams to establish comprehensive treatment goals and participated in group therapy sessions
- Adhered to confidentiality and ethical guidelines; actively participated in staff meetings to discuss client progress
Pharmacy Technician
Direct Meds
Camden, NJ
02.2023 - Current
- Accurately labeled and organized medications, managed inventory, and verified patient prescriptions
- Processed insurance claims, collaborated with healthcare providers on prior authorizations, and maintained HIPAA compliance
- Trained new technicians, maintaining optimal inventory levels and ensuring workplace organization
Pharmacy Technician
Rite Aid
Oaklyn, NJ
05.2021 - 01.2023
- Provided friendly customer service and managed prescription distribution, insurance verification, and patient inquiries
- Maintained accurate patient records, inventory, and order processing while handling cash transactions
Merchandise Coordinator & Cashier
Marshalls
Audubon, NJ
02.2019 - 01.2023
- Managed financial transactions, maintained orderly merchandise, and trained new employees on the cash register and sales floor processes
- Led visual merchandising strategies to enhance sales and customer experience
- Assisted in inventory management, loss prevention efforts, and promoted excellent customer service
Waitress
Riverview Estates Nursing Home
Riverton, NJ
09.2016 - 01.2019
- Provided friendly service, managed food and beverage orders, and maintained cleanliness and organization in dining areas
- Efficiently communicated with kitchen personnel to ensure timely meal preparation and high guest satisfaction
Sales Associate
Forever21
Cherry Hill, NJ
10.2013 - 07.2015
- Assisted customers in locating merchandise, provided product information, and managed cash transactions
- Promoted product promotions and maintained a clean, organized store environment
Education
High School Diploma - Business
Camden High School
Camden, NJ01.2012
Psychology
Camden County College
Blackwood, NJSkills
- Customer Service: Over5 years of experience across retail, healthcare, and food service
- Communication: Strong verbal and written skills, able to effectively communicate with diverse clients and team members
- Technical: Pharmacy software, POS systems, and Microsoft Office Suite
- Time Management & Organization: Proven ability to manage inventory, handle transactions, and meet deadlines
- Team Leadership: Skilled in training and mentoring new team members, with experience in process improvements and store management
Certification
Pharmacy Technician License
Additional Information
- Quick learner, adaptable in fast-paced environments.
- Enthusiastic team player with a positive attitude and strong work ethic.
Timeline
Behavioral Health Technician
NeurAbilities Healthcare
03.2024 - Current
Pharmacy Technician
Direct Meds
02.2023 - Current
Pharmacy Technician
Rite Aid
05.2021 - 01.2023
Merchandise Coordinator & Cashier
Marshalls
02.2019 - 01.2023
Waitress
Riverview Estates Nursing Home
09.2016 - 01.2019
Sales Associate
Forever21
10.2013 - 07.2015
High School Diploma - Business
Camden High School
Psychology
Camden County College