Makenna Goodner
Liberty,MO
Summary
Motivated Behavioral Health Technician and junior college student double majoring in Psychology and Sociology with an emphasis on Anthropology. Passionate about child and adolescent psychology, with extensive hands-on experience working with children ages 0-11 through daycare, internships, and community involvement. Skilled in patient care, teamwork, problem-solving, de-escalation, and leadership. Dedicated to pursuing a PhD in Psychology to deepen expertise and contribute meaningfully to the mental health and development of children and adolescents. Proven commitment to community service demonstrated through organizing fundraisers and food drives in the Kansas City area.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
KVC Health Systems Inc.
Kansas City, KS
11.2025 - Current
- Supported development and implementation of individualized treatment plans for clients.
- Monitored client behavior and reported observations to interdisciplinary team.
- Assisted in crisis intervention strategies to ensure client safety and well-being.
- Facilitated group therapy sessions, promoting peer support and engagement.
- Maintained accurate documentation of client progress and treatment outcomes.
- Collaborated with healthcare professionals to improve care delivery processes.
- Trained new staff on best practices in behavioral health support protocols.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
Teacher
LaPetite Acadamy
Liberty, MO
03.2024 - Current
- Responsibilities included childcare, implementing lesson plans, and creating a positive learning environment.
Education
Bachelor of Arts - Psychology
University of Missouri-Kansas City
Kansas City, MOCollege - Psychology
Metropolitan Community College
Kansas City05.2025
Skills
Cashiering
Cleaning (2 years)
Adaptability
Classroom management (2 years)
Preschool experience
Basic math
Cash Handling
Classroom experience (2 years)
Cleaning Experience
Communication skills
Active listening (4 years)
Lesson planning
Communication (written and verbal) (3 years)
Customer service
Childcare
Teaching
Conflict de-escalation
Documentation skills
De-escalation strategies
Mental health support
Client transportation
Crisis handling
Patient observation
Substance abuse experience
Patient assessment
Behavior modification techniques
Self-care practices
Suicide prevention
Incident reporting
Skill-building exercises
Trauma-informed care
Time management
Team collaboration
Verbal de-escalation
Positive reinforcement
Certification
- CPR Certification
- First Aid Certification
- Driver's License
Awards
Alumni with the National society of leadership and success, May 2025, The National Society of Leadership and Success (NSLS) typically focuses on providing a platform for students to enhance their leadership skills, achieve personal growth, and network with peers and professionals. Members often participate in workshops, speaker events, and leadership training sessions designed to build effective communication, goal-setting, and team collaboration skills. Additionally, the NSLS may offer opportunities for community service and engagement, encouraging members to apply their leadership skills in real-world contexts and make a positive impact on their communities.
Timeline
Behavioral Health Technician
KVC Health Systems Inc.
11.2025 - Current
Teacher
LaPetite Acadamy
03.2024 - Current
College - Psychology
Metropolitan Community College
Bachelor of Arts - Psychology
University of Missouri-Kansas City