Kiana Moyer
Highlands Ranch,CO
Summary
Dedicated Behavioral Health professional with practical expertise in adolescent psychiatric inpatient care. Committed to fostering therapeutic rapport and guiding patients through challenging transitions within a secure clinical setting. Proficient in observational monitoring, crisis intervention, and collaborative group leadership. Actively advancing academic credentials in Psychology with a career focus on delivering empathetic, patient-focused support to youth and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Highlands Behavioral Health System
Littleton, CO
12.2025 - Current
- Ability to work in a complex and ever-changing environment.
- Assisted in the de-escalation of patients experiencing emotional and behavioral crises
- Lead Coordinator in programming for groups and executing them
- Observed and documented patient behaviors, mood changes, and safety concerns
- Utilized therapeutic communication techniques to redirect inappropriate behaviors
- Provide detailed reporting and conduct group staff communication sessions at the end of each shift
- Participate in quarterly training and prepare for changing policies and procedures
- Respond rapidly to codes and assist other peers during emergencies
- Responded to psychiatric and medical emergencies as part of the multidisciplinary treatment team
- Maintained patient safety through routine observations, environmental checks, and adherence to hospital protocols
Receptionist
Orchard Med Spa
Castle Rock, Colorado
11.2024 - 11.2025
- Managed daily operations of a luxury spa
- Maintained scheduling for all technicians
- Studied products to maintain knowledge for clientele
- Joined group sessions with the management team to create long-term goals for the company
- Managed customer complaints with 100% professionalism
- Built rapport with customers and ensured their experience was at the highest level of care
- Lead/SME trainer for new employees
- Always available in emergencies and reliable in assisting with additional duties
Sales Associate
Levis Strauss & Co
Highlands Ranch, CO
12.2022 - 01.2025
- Resolved customer concerns professionally and efficiently
- Built positive relationships with customers to encourage repeat sales
- Assisted customers with product selection and recommendations
- Processed cash, credit, and electronic transactions accurately
- Handled returns, exchanges, and refunds according to company policies
- Stocked shelves and maintained inventory
- Assisted supervisors with daily operations and task delegation
- Demonstrated reliability through consistent attendance and punctuality
Education
High School Diploma -
Highlands Ranch High School
Highlands Ranch, CO05-2024
Cosmetology Degree - Cosmetology
Arapahoe Community College
Littleton, CO05-2024
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ06-2026
Skills
- Adaptability to a multitude of environments
- Fiscal budgeting/cashiering
- All Administrative Functions
- Building strong relationships and rapport with patients
- Team player and highly trustworthy
- Monitoring group sessions
- Planning/Organizational/Leadership skills
- Detailed in Records Management
- Oral/Written Communication Skills
- Crisis intervention and De-escalation
- Group facilitation and activity programming
- Trauma-informed care
Certification
- HWC Certification
- CPR Certification
Timeline
Behavioral Health Technician
Highlands Behavioral Health System
12.2025 - Current
Receptionist
Orchard Med Spa
11.2024 - 11.2025
Sales Associate
Levis Strauss & Co
12.2022 - 01.2025
High School Diploma -
Highlands Ranch High School
Cosmetology Degree - Cosmetology
Arapahoe Community College
Bachelor of Science - Psychology
University of Phoenix