Antinique Owens
Ocklawaha,FL
Summary
Self-directed and detail-oriented professional with a proven track record of successfully managing multiple projects and providing effective solutions to complex problems while maintaining strict confidentiality. Seeking an Administrative Assistant role to utilize education, technical skills, and problem-solving abilities to enhance productivity and efficiency. Boasting a typing speed of 43 WPM, highly motivated employee who thrives on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Excels at working independently and quickly acquiring new skills. Committed job seeker consistently meeting company needs through organized and consistent practices. Diligent Desired Position with solid background in behavioral health care. Adept at fostering patient engagement through therapeutic activities and supportive interventions. Proven ability to manage crisis situations and collaborate effectively with multidisciplinary teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician Supervisor
The Refuge , a Healing Place
06.2024 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared and submitted daily Type reports to management.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
Patient Access Advocate
Intuitive Health
09.2022 - 08.2024
- Interview patients to gather intake information, which include medical/social history, medications, allergies, current complaints, etc
- Enter all demographic, insurance, test type and ICD-9 code information into a company database for specific sleep study
- Establish relationship with hospitals and rehabilitation centers
- Determine patients' eligibility for medical assist programs such as Medicaid/Medicare
- Communicate effectively and safeguard protected patient information by verifying patient accounts according to HIPAA law
Billing Coordinator
LifeStream Behavioral Center
01.2021 - 11.2023
- Utilized effective research, extensive study and active questioning skills to maintain working knowledge of medical terminology, diseases and medical procedures
- Maintained current working knowledge of CPT and ICD-10 coding principles, government| regulation, protocols and third-party billing requirements
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
Nursing Assistant
UF Health OF THEVILLAGES
06.2021 - 09.2022
- Assisted 21 elderly patients daily
- Provided patients/residents with care and companionship
- Checked vital signs
- Worked in a hospital
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment
- Assessed vitals and noted medical information to report changes to nursing staff and physicians
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Conducted regular rounds to check on patients' safety and proactively address issues.
Human Resources Assistant
BED BATH AND BEYOUND
04.2019 - 08.2021
- Onboarding and recruitment
- Training development
- Processing company payroll
- Compensation and benefits
- Compliance
- Workers Safelty
Education
College Degree In Human Services - Human Services
Rasmussen College-Florida
Ocala, FLSkills
- Crew Member
- Customer Service
- Food Service
- Cashiering
- Caregiving
- Patient Care
- Home Care
- Typing
- Vital Signs
- Medical Records
- Cleaning Experience
- Hospital Experience
- Meal preparation
- Medical office experience
- Insurance Verification
- Medical Billing
- Medical Terminology
- HIPAA
- English
- Organizational skills
- Front desk
- Medical Coding
- Anatomy knowledge
- Physiology knowledge
- Employee Orientation
- Leadership
- Recruiting
- Hospitality
- Time management
- EMR systems
- Computer literacy
- Clerical experience
- Team management
- Document review
- Policy Development
- Legal Research
- Resource Management
- Analytical Reasoning
- Legal knowledge
- Administrative Support
- Attention to Detail
- Client Representation and Advisement
- Organization and Administration
- Documentation skills
- Conflict de-escalation
- De-escalation Strategies
- Mental Health Support
- Patient Observation
- Case Documentation
- Substance abuse experience
- Behavior Modification Techniques
- Behavioral Management
- Heartsaver CPR AED (CPR AED)
- Eating Disorders
Certification
- Certified Medication Aide
- CPR/AED
Timeline
Behavioral Health Technician Supervisor
The Refuge , a Healing Place
06.2024 - Current
Patient Access Advocate
Intuitive Health
09.2022 - 08.2024
Nursing Assistant
UF Health OF THEVILLAGES
06.2021 - 09.2022
Billing Coordinator
LifeStream Behavioral Center
01.2021 - 11.2023
Human Resources Assistant
BED BATH AND BEYOUND
04.2019 - 08.2021
College Degree In Human Services - Human Services
Rasmussen College-Florida