Summer Bowling

As a BHT Supervisor, I oversee all in-patient units at 2 different locations totally 96 beds. Milieu management includes facilitating therapeutic groups, obtaining/observing and documenting vitals signs, ADLS, meal behaviors and crisis intervention. I am certified as a Handle with Care instructor where I teach de-escalation techniques and personal restraints. Dedicated to improving the patient and staff experience, I conduct several audits and use these to opportunities as coachable moments. Being on-call is also a primary duty in the supervisor role, this includes making adjustments when there is a staffing change and critical problem solving when issues arise.

The duties in the ECG center were to be proficient in cardiac rhythms, processing patient data and composing reports for physicians. Patient calls were fielded to offer technical support and report their symptoms for them, should urgent criteria been met I would notify the appropriate parties and inform the patient of their physician's treatment plan. I would work with facilities and physicians very closely and communicate at all hours. Being "ON CALL" was mandatory as this is a 24\7 business. I oversaw department updates such as changing methodologies and improving workflow including assigning up to 157 technicians to monitor up to 6,000 patients daily between 3 centers nationwide. I enjoyed creating morale boosting exercises, educational material for continued educations to identify operational improvements to drive efficiency and quality of care. I was involved in disciplinary actions also when needed.

During my time as an EMT, I was responsible for stabilizing and transporting patients in both critical and stable conditions. I worked very close with the patients and my partner to ensure the best possible care during transport time. Promoting teamwork, communication and conflict resolution among shifts, districts and other departments and agencies was a must. I was quickly promoted to a Field Training Officer which included mentoring and developing new teammates to create seamless, tight knit team while strengthening their skills and confidence. I was also appointed for Quality Assurance on all medical reports, this entailed reviewing all transport and medical care documents for insurance and teaching/training purposes.

As a FireFighter\EMT I was tasked with responding timely to 911 calls. These included medical, trauma and fire calls across a 150 mile radius. On the Medic, we were to triage patients and provide lifesaving and compassionate care while transporting to the nearest appropriate facility. Supporting all documentation of care provided and maintaining excellent communication with colleagues, family members, physicians and of course the patient being treated. I would conduct traffic control on motor vehicle accidents as well to guarantee the safety of all those involved. When working on the engine, we would respond to active structure fires and focus on rescuing any victims and fire suppression. Overhaul, salvage and returning all equipment back to operational order were all part of completing a fire call. Teamwork was an absolute must in this field due to all the dangers.