Briana Padol

Generalist

Kopps Frozen Custard

12.2021 - Current

Developed strong customer relationships through attentive listening and prompt resolution of concerns.
Kept work areas clean and neat to promote efficient operations.
Organized and maintained supplies to support Type operations.
Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
Trained new team members effectively, increasing overall team efficiency.
Evaluated process inefficiencies and recommended improvements to management for increased effectiveness.
Working and thriving in a fast past environment
Preparing, serving, and handling food, ensuring quality and accuracy of all product
Staying focused and busy constantly
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Enhanced customer satisfaction by providing efficient and friendly food service.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Cultivated warm relationships with regular customers.
Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Practiced good time management to deliver customers' prepared orders quickly and accurately.