Summary
Overview
Work History
Education
Skills
Timeline
Generic

De'sire Matos

Bronx,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Generalist

Medrite
09.2023 - 09.2024
  • Guest intake/registration
  • Manage incoming mail
  • Record patient data in the HOST (OTI) system.
  • Distribute hygiene products, food, and other necessities to patients and clients.
  • Signing guests in and out of the facility
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Kept work areas clean and neat to promote efficient operations.
  • Delivered high-quality work consistently, exceeding performance objectives regularly.
  • Trained new team members effectively, increasing overall team efficiency.
  • Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
  • Perform additional responsibilities as needed.

Cashier

Western Beef
06.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Operated cash register to record transactions accurately and efficiently.
  • Built relationships with customers to encourage repeat business.

Volunteer

Bronxworks
12.2018 - 05.2019
  • Special activities with children (sports/arts & crafts, games)
  • Helped children with homework assignments.
  • Provided emotional support and comfort to children during times of distress or adjustment.
  • Maintained clean and organized play area, ensuring hygienic environment for children.
  • Guided students throughout the day.
  • Took and followed detailed directions from others.
  • Supervised children of various ages on playground and field trips.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Boosted creativity through hands-on art projects that allowed children to express themselves freely while developing fine motor skills.

Education

High School Diploma - English, Trigonometry, Physics

Hostos Lincoln Academy of Science
The Bronx, NY
06.2023

Skills

  • Team Leadership & Development
  • Problem-Solving
  • Client Relationships
  • Customer Service
  • Customer Assistance
  • Cash Handling
  • Customer Relations
  • Merchandise Restocking
  • Reliable and Responsible

Timeline

Generalist

Medrite
09.2023 - 09.2024

Cashier

Western Beef
06.2022 - 10.2023

Volunteer

Bronxworks
12.2018 - 05.2019

High School Diploma - English, Trigonometry, Physics

Hostos Lincoln Academy of Science

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De'sire Matos