Briana Parcelluzzi
Charleston
Summary
Dynamic professional with extensive experience down multiple avenues. Excelling in team collaboration. Proven ability to enhance any job field I’m in and mentor staff if needed, while maintaining high-quality standards. Recognized for exceptional customer service and attention to detail, ensuring a positive experience.
Overview
10
10
years of professional experience
Work History
Cook Shift Leader
Tudors
CrossLanes Wv
02.2026 - Current
- Supervised kitchen operations to ensure timely meal preparation and quality standards.
- Trained and mentored new cooks on food safety practices and cooking techniques.
- Coordinated inventory management, ensuring proper stock levels of ingredients and supplies.
- Assisted in menu planning, focusing on seasonal ingredients and customer preferences.
- Implemented efficient food prep processes to enhance kitchen productivity.
- Collaborated with team members to resolve operational challenges during peak hours.
Phlebotomist
Labworks
Charleston, WV
08.2025 - 12.2025
- Collected blood samples from patients using proper techniques and safety protocols.
- Maintained accurate patient records in compliance with HIPAA regulations.
- Assisted in training new staff on phlebotomy procedures and equipment usage.
- Prepared laboratory specimens for analysis, ensuring quality control standards were met.
- Communicated effectively with patients to alleviate anxiety during blood draw process.
Transportation Security Officer
Department of Homeland Security
Charleston, WV
03.2021 - 07.2022
- Conducted thorough security screenings of passengers and baggage to ensure compliance with federal regulations.
- Monitored airport operations and identified potential security threats, enhancing overall safety protocols.
- Collaborated with team members to maintain efficient checkpoint operations during peak travel periods.
- Utilized advanced screening technologies to detect prohibited items, ensuring effective risk management.
- Responded promptly to security alarms and incidents, coordinating with law enforcement as necessary.
- Provided exceptional customer service by assisting travelers with inquiries regarding security procedures.
Billing Clerk
Asthma and Allergy Center
Charleston, WV
08.2016 - 09.2017
- Processed billing statements efficiently using electronic health record systems.
- Ensured accuracy of patient accounts through meticulous data entry and verification.
- Assisted in resolving billing inquiries, enhancing patient satisfaction and trust.
- Collaborated with medical staff to clarify billing codes and insurance claims.
- Monitored unpaid claims and initiated follow-up procedures to expedite payment.
Education
High School Diploma -
Nitro High School
Nitro, WV05.2015
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
- Team collaboration
- Attention to detail
- Conflict resolution
- Works Well Under Pressure
Additional Information
I’ve dedicated most of my early life to being a stay at home mom and now that my kids are getting older, I’m ready to take the next step and start a career that I can have from here on out.
Timeline
Cook Shift Leader
Tudors
02.2026 - Current
Phlebotomist
Labworks
08.2025 - 12.2025
Transportation Security Officer
Department of Homeland Security
03.2021 - 07.2022
Billing Clerk
Asthma and Allergy Center
08.2016 - 09.2017
High School Diploma -
Nitro High School