Lorel Ferguson
LEVELLAND,TX
Summary
Versatile and dynamic, adept in cooking techniques and customer service, honed at GolfSuites and Hobby Lobby. Excelled in maintaining high-quality standards and enhancing customer satisfaction through exceptional meal preparation and empathetic customer assistance. Proven ability in cost control and cash handling, boosting productivity and teamwork.
Overview
3
3
years of professional experience
Work History
Cook Shift Leader
GolfSuites
05.2023 - Current
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
Cashier
Hobby Lobby
03.2021 - 12.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Coronado High School
Lubbock, TX2023
Skills
- Cooking techniques
- Meal Preparation
- Cost Control
- Customer Service
- Customer Assistance
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Basic Math Competence
Timeline
Cook Shift Leader
GolfSuites
05.2023 - Current
Cashier
Hobby Lobby
03.2021 - 12.2021
Coronado High School
Similar Profiles
Chris OchoaChris Ochoa
Service Technician at Integra PlumbingService Technician at Integra Plumbing
Ethan TaylorEthan Taylor
Cook at Braums Ice Cream And DairyCook at Braums Ice Cream And Dairy
Felix SolanoFelix Solano
Water & Wastewater Supervisor at City Of Levelland Texas / Utulity Operator #1Water & Wastewater Supervisor at City Of Levelland Texas / Utulity Operator #1
Christina SanchezChristina Sanchez
Remodeler at Mr. Maid Commercial and Residential ServicesRemodeler at Mr. Maid Commercial and Residential Services
Elizabeth HaloftisElizabeth Haloftis
Shift Leader/Cook Shift Leader at Rosati's Authentic Chicago PizzaShift Leader/Cook Shift Leader at Rosati's Authentic Chicago Pizza