Briana Perez
Atlantic City,NJ
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Golden Nugget Casino. Expert in organization and customer service, adept at multitasking and fostering teamwork. Implemented inventory management system, significantly reducing costs. Skilled in balancing flexible schedules with high-quality standards, achieving results through efficient communication and strategic planning.
Overview
3
3
years of professional experience
Work History
Store Associate
Rue 21
09.2023 - Current
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Store Associate
Got The Look
04.2023 - 09.2024
Housekeeping Coordinator
Golden Nugget Casino
12.2021 - 11.2022
- Worked with front desk to respond promptly to all guest requests.
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06.2011
Skills
- Customer Assistance
- Customer Service
- Organization
- Flexible Schedule Adaptability
Timeline
Store Associate
Rue 21
09.2023 - Current
Store Associate
Got The Look
04.2023 - 09.2024
Housekeeping Coordinator
Golden Nugget Casino
12.2021 - 11.2022
High School Diploma -
Atlantic City High School
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