Briana Perez
Baton Rouge,LA
Summary
- CPR certified
- Microsoft , word, excel, powerpoint & outlook software
- Bilingual
- Organized
- Trustworthy
- Follow directions
- Able to communicate with people
Overview
10
10
years of professional experience
Work History
Caretaker
Babysitters
Denham Springs
06.2025 - Current
- Delivered outstanding customer service in a high-pressure dining environment.
- Guided guests in menu selection and accommodated dietary restrictions.
- Executed order processing with precision utilizing point-of-sale system.
- Ensured cleanliness and organization of dining area and workstations to enhance customer experience.
- Facilitated collaboration with kitchen staff to optimize food delivery timelines.
- Managed guest inquiries and resolved issues to elevate overall satisfaction.
- Oversaw inventory levels and executed restocking of supplies as necessary.
Server
Jimmy
Baton Rouge
01.2016 - Current
- Delivered outstanding customer service in a high-pressure dining environment.
- Guided guests in menu selection and accommodated dietary restrictions.
- Executed order processing with precision utilizing point-of-sale system.
- Ensured cleanliness and organization of dining area and workstations to enhance customer experience.
- Facilitated collaboration with kitchen staff to optimize food delivery timelines.
- Managed guest inquiries and resolved issues to elevate overall satisfaction.
- Oversaw inventory levels and executed restocking of supplies as necessary.
Server Trainer
Sandra
Baton Rouge, LA
01.2020 - 03.2026
- Trained new servers on menu items and service standards.
- Assisted in developing training materials for team members.
- Monitored service quality, providing feedback to enhance performance.
- Collaborated with management to improve training processes.
Dental Office Manager
Dental Clinic
Baton Rouge, LA
06.2024 - 09.2025
- Managed scheduling and appointment bookings to optimize patient flow and clinic efficiency.
- Oversaw patient records management, ensuring accuracy and compliance with privacy regulations.
- Coordinated insurance claims processing, enhancing reimbursement timelines and reducing denials.
- Developed and implemented office protocols to improve patient care and operational workflows.
- Analyzed practice performance metrics to identify areas for improvement in service delivery.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Painting Assistant
Eduardo
Baton Rouge, LA
02.2020 - 11.2020
- Assisted in preparing surfaces for painting by cleaning and sanding as needed.
- Maintained cleanliness of tools and work areas, ensuring compliance with safety standards.
- Collaborated with team members to facilitate efficient workflow during painting operations.
- Supported lead painters with the application of various paint types on different surfaces.
- Organized and managed painting supplies, ensuring availability for ongoing projects.
Dental Assistant
Sunny Days Sunshine Center
Baton Rouge, LA
05.2022 - 2023
- Assisted in patient preparation and education for dental procedures.
- Maintained sterilization protocols for instruments and equipment.
- Managed inventory of dental supplies and materials efficiently.
- Supported dentists during examinations and treatment procedures.
- Documented patient information accurately in electronic health records.
- Collaborated with team members to enhance patient care experiences.
- Conducted follow-up communications with patients regarding treatment plans.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Increased office efficiency by maintaining patient records with up-to-date information.
Education
High School Diploma - Dental Hygiene
Denham Springs High School
Denham Springs, LA05.2021
Skills
- Companionship skills
- Event setup
- Professional boundaries
- Patient assistance
- Health and safety compliance
- Customer service
- Team coordination
- Microsoft office
- Desktop computers
- Word processing
- Staff scheduling
Languages
Spanish
Native or Bilingual
Timeline
Caretaker
Babysitters
06.2025 - Current
Dental Office Manager
Dental Clinic
06.2024 - 09.2025
Dental Assistant
Sunny Days Sunshine Center
05.2022 - 2023
Painting Assistant
Eduardo
02.2020 - 11.2020
Server Trainer
Sandra
01.2020 - 03.2026
Server
Jimmy
01.2016 - Current
High School Diploma - Dental Hygiene
Denham Springs High School