Summary
Overview
Work History
Education
Skills
Timeline
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BRIANA PEREZ

Goodyear,AZ

Summary

Detail-oriented and highly organized serving patients in a medical setting since 2017. Technically savvy, ready to take on some new challenges.

Overview

9
9
years of professional experience

Work History

Good Faith Estimate Coordinator

Ortho Arizona
Peoria, AZ
04.2024 - Current

Creating estimates for uninsured patients.

Collecting payments prior to surgery, scheduling patients for Visco injections and distributing incoming faxes.

Referral Coordinator / Patient Service Representative

Abrazo Brain and Spine
Goodyear, AZ
08.2023 - Current
  • Maintained accurate records of all referrals, including contact information and follow-up activities.
  • Performed data entry related to referrals into electronic health record systems.
  • Greeting patients, checking them in and out, scheduling appointments and taking copayments.

Executive Administrator

MVP Kid’s Care
Avondale, AZ
10.2022 - 08.2023
  • Coordinates and facilitates the compliance audits for the MVP Kids Care Clinics monthly. The audits are to be documented on the Quality and Compliance Audit form.
  • Has the authority to direct and support employees' daily work activities in all departments within the Practice Administrator.
  • Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews
  • Oversees all aspects of day-to-day operations of the medical clinic to ensure compliance with regulatory requirements and departmental policies/procedures in coordination with the Director of Operations.
  • Develops, updates and maintains all medical records and information technology policies and procedures.
  • Participates in the planning and implementation of the medical department business plan.
  • Manages support staff.
  • Participates in the system for handling patient complaints and adverse incidents.

Front Desk Receptionist

Arizona Asthma and Allergy
Avondale, AZ
03.2020 - 10.2022
  • Greetings patients, checking patients in checking patients out.
  • Collecting cash, card & check copayments.
  • Scheduling patients for new and follow up appointments.
  • Chart prep for upcoming appointments.
  • Scanning medical records into charts.
  • Answering phones at a high call volume.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Maintained office equipment, scheduling service to repair issues.

Patient Service Specialist

Southwestern Eye Center
Sun City, AZ
10.2019 - 03.2020
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Checking patients in & out, Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Chart prep, verification of insurance.
  • Referral verification, inputting referral to patient's chart.
  • Scanning medical records to patients' chart
  • Answering phones at a high call volume
  • Coordinated with patients and healthcare professionals to meet patient needs.

Front Desk Receptionist

Americas Best Contacts and Eyeglasses
Tolleson, AZ
10.2017 - 10.2019
  • Front office & Back office as needed.
  • Checking patients in and out, scheduling patients for new and upcoming appointments.
  • Answering phones at a high call volume
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Verification of vision insurance.
  • Conducting pre-screening vision exam.

Education

GED - undefined

Maricopa Community Colleges - Rio Salado Community College
Avondale, AZ
05.2010

Skills

  • Patient assistance and interaction
  • Listening skills
  • Technologically savvy
  • Multitasking and organization
  • Data entry
  • Customer service

Timeline

Good Faith Estimate Coordinator

Ortho Arizona
04.2024 - Current

Referral Coordinator / Patient Service Representative

Abrazo Brain and Spine
08.2023 - Current

Executive Administrator

MVP Kid’s Care
10.2022 - 08.2023

Front Desk Receptionist

Arizona Asthma and Allergy
03.2020 - 10.2022

Patient Service Specialist

Southwestern Eye Center
10.2019 - 03.2020

Front Desk Receptionist

Americas Best Contacts and Eyeglasses
10.2017 - 10.2019

GED - undefined

Maricopa Community Colleges - Rio Salado Community College