Briana Pettus

• Demonstrated empathy towards patient's emotional well-being while providing compassionate care under challenging circumstances.
• Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.

• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.

Expected Graduation-05/2025

• Honor's College Member
• Study Abroad: UK, Criminal Justice

74 completed credits