Rocio Renteria
San Jose,CA
Summary
Results-driven Executive Assistant known for strong organizational skills and effective communication. Experienced in executive calendar management, implementing process improvements and training staff, ready to leverage expertise to enhance operational efficiency and support executive leadership.
Overview
20
20
years of professional experience
Work History
Executive Assistant II - ACE
Santa Clara County Registrar of Voters
San Jose, CA
04.2022 - Current
- Managed scheduling and calendar coordination for executive leadership, ensuring efficient time management.
- Assisted in preparation of election materials, enhancing accuracy and compliance with State regulations.
- Coordinated public events improving operational efficiency and service delivery.
- Trained new staff on office procedures and software systems, improving team performance and onboarding experience.
- Implemented process improvements that enhanced overall productivity and reduced turnaround times for project completion.
- Handled confidential and sensitive information with discretion and tact.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of department's policies and procedures, contributing to a more organized work environment.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Developed and maintained filing systems for sensitive documents, ensuring confidentiality and organization.
Executive Assistant II - ACE
Santa Clara County Technology Services & Solutions
San Jose, CA
03.2006 - 04.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during executive team meetings, including agenda preparation and minute-taking duties.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Handled payroll processing tasks accurately while maintaining strict adherence to timekeeping deadlines.
- Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
Education
Bachelor of Science - Communications
Mission College
Santa Clara, CANo Degree - Communications
Rafael Landivar University
Guatemala, CityManagement & Business Secretary -
Comercial Guatemalteco College
Guatemala CitySkills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Information confidentiality
- Customer Service-oriented
- Calendar management
- Travel arrangements
- Excel spreadsheets
- Microsoft Word
- Power Point
- SharePoint
- Teams
- Phone etiquette
Languages
Spanish
Native or Bilingual
Timeline
Executive Assistant II - ACE
Santa Clara County Registrar of Voters
04.2022 - Current
Executive Assistant II - ACE
Santa Clara County Technology Services & Solutions
03.2006 - 04.2022
Bachelor of Science - Communications
Mission College
No Degree - Communications
Rafael Landivar University
Management & Business Secretary -
Comercial Guatemalteco College