Briana Rodriguez
Fontana,CA
Summary
Committed and hardworking individual with problem solving and customer service abilities. Seeking a career advancement to help improve upon documentation and organizational skills. I look forward to working in a challenging yet encouraging workplace where I can demonstrate personable and quick learning abilities.
Overview
6
6
years of professional experience
Work History
Retail Worker
Forever 21
10.2021 - Current
- Independently managed high-traffic periods calmly while accurately supporting inventory inside fitting room area
- Contributed to fast checkout process during high traffic hours by learning cashier POS system and maintaining 100% accuracy in my cash drawer
- Memorized daily company sale goals and promotions to ensure financial goals were achieved whilst customers satisfaction was being met
- Resolved customer issues promptly and professionally while keeping our store policies in place, deescalating the situation if needed
- Trained new employees on store procedures and abilities to maintain a clean and organized sales floor, contributing to a coordinating workforce
Warehouse Organizer and Data Entry Clerk
American Spartan Apparel
11.2020 - 05.2021
- Transferred company invoice data into microsoft excel program with accuracy in minimal mistakes
- Folded, restocked, and organized apparel by size and styles
- Worked in an independent fast-paced environment and handled multiple requests simultaneously to ensure fast delivery times
Telemarketer
Marc Steinorth
04.2018 - 06.2018
- Operated telemarketer telephones quickly while adhering to specific guidelines and words.
- Held accountable for over 50 customer phone calls per day, and reporting certain amount of constituents willing to vote for assemblyman
Education
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05.2021
Skills
- Microsoft word and Google documents
- Typing and data entry
- Excellent customer service
- Problem-solving abilities
Timeline
Retail Worker
Forever 21
10.2021 - Current
Warehouse Organizer and Data Entry Clerk
American Spartan Apparel
11.2020 - 05.2021
Telemarketer
Marc Steinorth
04.2018 - 06.2018
High School Diploma -
Etiwanda High School
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