Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kayla Depaz

Austin,TX

Summary

Dynamic professional with extensive leasing expertise and strong problem-solving skills, honed at Foundation Communities. Proven track record in driving sales and enhancing customer satisfaction in retail at H-E-B Grocery. Bilingual in Spanish and English, adept at training and development, with proficiency in Google Docs and Excel. Committed to fostering teamwork and collaboration.

Overview

4
4
years of professional experience

Work History

Retail Worker

H-E-B Grocery
Austin, TX
09.2023 - Current
  • I started working in the beauty department back in September 2023. I have been with H-E-B for 2 years.
  • My responsibilities include unboxing products, organizing the aisles pertaining to makeup, self-care, hair care, and body.
  • I work with customers, helping them find the best products for their skin, and consult. I work with inventory and change it with the seasons.
  • Demonstrated product application techniques to enhance customer satisfaction.
  • Maintained knowledge of current beauty trends and product offerings.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs. Overall, I enjoy my ability to help customers feel great in their own skin and improve it in any way possible.

Leasing

Foundation Communities
Austin, TX
03.2023 - Current
  • As a Leasing Consultant, I manage front office operations to support my Assistant Manager, and Supervisor.
  • My responsibilities include handling phone calls, processing work orders, contacting and renewing leases for residents, managing prospect applications, organizing files, making copies, and ensuring efficient office operations.
  • I take on additional tasks as needed, and I genuinely enjoy my role. I currently work Monday through Friday.
  • Now I have become an Assistant Manager to the Property Manager, and I am focused on handling money and numbers for the complex, holding more authority.
  • Compiled monthly reports on vacancy rates, leasing activity, rent collection.
  • Ensured compliance with all applicable laws, regulations, and ordinances related to leasing activities.
  • Advertising and marketing occur once a month around the city of Austin.
  • Training our leasing consultant to one day be in my position. Helping the community and working for a Fair Housing Administration. I have worked for the company for three years now, and I am very grateful to have committed to this position, improving and growing so much.

Scheduler

Access Dental Lab
Austin, TX
10.2021 - 05.2022
  • I worked at Access Dental Scheduling Center as an incoming call taker. I worked there for almost a year. Working closely with the patients of the dentist. I was assigned three doctors to schedule and confirm appointments for patients.
  • I would take up to 200 calls a day, sometimes less, depending on my call rate, keeping each call under 5 minutes.
  • Learning to work with a scheduling system and multitasking.
  • Maintained accurate records of case statuses and scheduling changes.
  • Worked closely with project managers to prioritize tasks according to importance and urgency levels.I enjoyed my job here, and I was able to build great relationships with my co-workers.

Education

High School Diploma -

LBJ
Austin, TX
05-2021

Skills

  • Leasing expertise
  • Problem solving
  • Time management
  • File organization
  • Conflict resolution
  • Communication skills
  • Fluent in Spanish and English
  • Teamwork and collaboration
  • Google Docs, Excel, PowerPoint, Word documents, software proficiency
  • Training and development
  • Appointment scheduling

Affiliations

  • Outside of work I keep myself active by running and lifting. I spend quality time with my friends and am very family oriented. I enjoy exploring Austin I am born and raised. I attend City Reach church and love the community. I cook and love listening to music and driving around to debrief after a long day.

Timeline

Retail Worker

H-E-B Grocery
09.2023 - Current

Leasing

Foundation Communities
03.2023 - Current

Scheduler

Access Dental Lab
10.2021 - 05.2022

High School Diploma -

LBJ

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