Briana Rowland
Morgan City,LA
Summary
Dedicated professional with strong customer service skills and a background in client support. Experienced in fostering life skills development and team collaboration to enhance client outcomes. Along with working well with the community, and adhering to and assisting them with anything they may need.
Overview
3
3
years of professional experience
Work History
Direct Support Worker
Terrebone Arc
Houma, LA
03.2024 - 02.2026
- Supported clients in developing life skills through guidance and encouragement.
- Documented daily activities and progress in compliance with organizational policies.
- Assisted individuals in learning and developing new skills.
- Along with the above listed skills, I've provided excellent customer service to our customers in the thrift store that I worked in for the organization.
Server
Kajun Kidd Burgers and Wings
Thibodaux, Louisiana
08.2023 - 02.2024
- Provided excellent customer service in fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Assisted in food preparation and ensured timely delivery to tables.
- Maintained cleanliness of dining area and adhered to health standards.
- Handled cash transactions and managed point-of-sale system effectively.
Food Server/Bakery Worker
The Willow Cafe
Thibodaux, Louisiana
10.2022 - 08.2023
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness of dining area and tables throughout shifts.
- Assisted guests with menu selections and dietary restrictions.
- Managed cash register and handled payment transactions efficiently.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
Education
Some College (No Degree) - Special And Elementary Education
Grand Canyon University
Phoenix, AZSkills
- Customer service
- Effective communication
- Time management
- Social skills development
- Team collaboration
- Disability rights knowledge
- Compassionate client care
Timeline
Direct Support Worker
Terrebone Arc
03.2024 - 02.2026
Server
Kajun Kidd Burgers and Wings
08.2023 - 02.2024
Food Server/Bakery Worker
The Willow Cafe
10.2022 - 08.2023
Some College (No Degree) - Special And Elementary Education
Grand Canyon University