Briana Salinas
Phoenix,AZ
Summary
Detail-oriented individual with a background in technical support and warehouse operations. Skilled in multitasking and active listening, consistently contributing to team goals and enhancing service quality through effective communication.
Overview
3
3
years of professional experience
Work History
General Warehouse Associate
Verstela
Buckeye, AZ
05.2026 - Current
- Operated forklifts and pallet jacks to efficiently move inventory across warehouse floor.
- Collaborated with team members to optimize workflow processes, enhancing overall productivity and efficiency.
- Monitored product quality during handling to ensure adherence to company standards and customer satisfaction.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
RB Marker
Adecco
Buckeye, AZ
04.2026 - 05.2026
- Operated marking tools to ensure accurate labeling of products.
- Collaborated with team members to maintain efficient workflow during production processes.
- Conducted quality checks on marked items to ensure compliance with standards.
- Assisted in organizing workspace for optimal safety and efficiency.
Warehouse Associate
Amazon
Phoenix, AZ
11.2024 - 04.2026
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Picked, packed, and shipped customer orders with high accuracy and attention to detail.
- Maintained inventory accuracy by conducting regular cycle counts and audits.
- Collaborated with team members to meet daily operational targets and deadlines.
Technical Support Agent
Kelly Services
El Paso, TX
05.2023 - 12.2024
- Provided technical support for software and hardware issues, ensuring timely resolution of customer inquiries.
- Assisted in troubleshooting network connectivity problems to enhance user experience and system reliability.
- Documented and tracked customer interactions using ticketing systems for accurate record-keeping and follow-up.
- Collaborated with cross-functional teams to identify recurring issues and develop solutions to improve service quality.
Emergency Roadside Assistant
Agero
El Paso, TX
01.2023 - 04.2023
- Utilized GPS and mapping tools to navigate efficiently to service locations.
- Coordinated with towing services and emergency responders to facilitate timely resolutions.
- Communicated effectively with customers, ensuring clarity and reassurance throughout the process.
- Handled sensitive situations professionally, offering compassionate support to distressed drivers while resolving their issues efficiently.
Education
Bachelor of Science - Business Administration And Management
Western Technical College
El Paso, TX06-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Active listening
- Multitasking Abilities
Timeline
General Warehouse Associate
Verstela
05.2026 - Current
RB Marker
Adecco
04.2026 - 05.2026
Warehouse Associate
Amazon
11.2024 - 04.2026
Technical Support Agent
Kelly Services
05.2023 - 12.2024
Emergency Roadside Assistant
Agero
01.2023 - 04.2023
Bachelor of Science - Business Administration And Management
Western Technical College