Briana Sherrill
Keller
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Resident Assistant
University of Texas at Arlington
Arlington
08.2024 - 01.2025
- Completed administrative tasks including incident reports, room condition reports, and programming evaluations.
- Collaborated with other Resident Assistants to plan joint programs and activities.
- Educated residents about available campus resources and services.
- Facilitated roommate agreements at beginning of each semester.
- Assisted with move-in process by helping new residents settle into their rooms.
- Organized and led community-building events for residents.
- Conducted rounds throughout building to ensure safety and policy compliance.
- Maintained safe and secure living environment for all residents.
- Patrolled hallways to check for safety, security and behavioral concerns.
- Assisted residents in resolving interpersonal conflicts and fostering community engagement.
Team Member
Potbelly Sandwich Works
Keller
06.2021 - 08.2024
- Supported fellow team members with regular tasks and activities.
- Completed numerous orders and projects per shift with high accuracy.
- Restocked supplies to keep teams productive.
- Adapted to operational needs, taking on different roles to support workflow.
- Communicated effectively with team members to resolve conflicts.
- Assembled and delivered orders to customers with focus on accuracy and quality service.
- Trained new team members on company policies and procedures.
- Communicated clearly, quickly, and politely with coworkers to support order management and quality.
- Addressed customer needs by responding to specific requests.
- Operated cash registers and accurately handled transactions.
- Prepared food items according to company standards and guidelines.
- Offered product recommendations based on customer needs and preferences.
- Operated POS system to record orders, process payments, and print receipts.
- Followed established health and safety standards to reduce risk.
Education
Nursing -
University of Texas at Arlington
Arlington, Texas05.2027
Skills
- Student leadership
- Student Advisory
- Resolution-oriented
- Policy Reinforcement
- Effective Communication
- Behavioral Intervention Plans
- Team Collaboration
Timeline
Resident Assistant
University of Texas at Arlington
08.2024 - 01.2025
Team Member
Potbelly Sandwich Works
06.2021 - 08.2024
Nursing -
University of Texas at Arlington