Briana Simmons

• Deliver exceptional customer service by efficiently processing orders and managing transactions.
• Ensure consistency in food quality by adhering to Taco Bell's standard operating procedures during preparation.
• Keep work areas clean, organized, and safe to promote efficiency and safety.
• Rotating food to ensure FIFO standards are being properly followed.
• Train new staff on food safety protocols and operational procedures.
• Assist in inventory management by conducting regular stock checks and updating records accurately.

• Delivered an average of 80 packages a day.
• Followed customer delivery instructions to ensure customer satisfaction.
• Managed multiple deliveries simultaneously, demonstrating strong organizational skills under pressure.
• Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
• Documented each delivery to ensure all packages are accounted for.
• Implemented strategies to improve route efficiency, enhancing overall delivery performance.

• Operated point-of-sale systems accurately, handling transactions, and providing receipts promptly.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Developed customer relationships, and provided excellent customer service.
• Managed inventory levels by restocking shelves and organizing products efficiently.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Rotated and inspected groceries to ensure customer safety and satisfaction

• Led daily operations, ensuring adherence to quality standards and customer service excellence.
• Deployed each team member efficiently for a smooth and successful shift
• Created an effective team culture and fostered collaboration to increase team morale and motivation.
• Ensured team members had the resources, tools, and training needed for success.
• Resolved customer concerns promptly, maintaining high satisfaction levels and repeat business.
• Balanced and counted the safe at the end of each business day

Currently at UNC Pembroke getting my Bachelor's degree in Accounting

• Chick-fil-a Remarkable Futures Scholarship Recipient; August 2021
• Study Abroad: Salzburg, Austria; May 2023. Accounting 121