Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Briana Soto

Littleton,MA

Summary

Adept at fostering positive customer relationships and enhancing team efficiency, my tenure at Best Buy showcased my ability to quickly master tasks and lead by example. With a blend of strong problem-solving skills and proficiency in cash handling, I consistently contributed to surpassing team goals and maintaining high customer satisfaction. I have great learning skills. I would love an opportunity to grow. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Software. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Team Member

Best Buy
12.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Deposits every morning.

Sales Associate

Auto Zone Auto Parts
08.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Medical Office Assistant

Evans Medical Center
03.2022 - 07.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.

Education

High School Diploma -

Respect Academy
Denver, CO
05.2023

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Following Instructions
  • Cash Handling
  • Flexible Schedule
  • Leadership Qualities
  • Computer Skills
  • Creativity and Innovation
  • Organizing Work Stations
  • Goal Setting and Achievement
  • Complex Problem-Solving
  • FLUENT IN LANGUAGE
  • Staff education and training
  • Fast learner

Languages

Spanish
Native or Bilingual

Timeline

Team Member

Best Buy
12.2023 - Current

Sales Associate

Auto Zone Auto Parts
08.2023 - 12.2023

Medical Office Assistant

Evans Medical Center
03.2022 - 07.2023

High School Diploma -

Respect Academy

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Briana Soto