Dedicated therapist skilled in delivering personalized therapy and support through cognitive behavioral techniques and motivational interviewing. Collaborates effectively with multidisciplinary teams to enhance patient outcomes, ensuring a comprehensive approach to care.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Therapist
Thompson Child & Family Focus
Charlotte , NC
11.2024 - Current
Provided individual and group therapy sessions for children and families.
Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
Created documentation including assessment notes, treatment plans, progress notes, discharge summaries and referrals.
Collaborated with multidisciplinary teams to coordinate comprehensive care.
Case Manager
Children's Homes Of Iredell County
06.2023 - 07.2025
Collaborated with multidisciplinary teams to develop and implement tailored support strategies that effectively addressed client needs.
Demonstrated empathy and understanding in addressing diverse cultural, social, emotional, and intellectual needs of patients to enhance their care experience.
Utilized active listening skills in order to understand each patient's unique needs, preferences, and goals for their care plan execution.
Delivered exceptional service by prioritizing 17 patients' safety while maintaining confidentiality according to HIPAA guidelines.
Guest Relations Associate
Atrium Healthcare
01.2020 - 10.2022
Exceeded guest expectations by proactively anticipating needs and offering personalized solutions, creating memorable experiences that encourage repeat visits.
Maintained accurate records of guest preferences, enabling tailored experiences during subsequent visits.
Participated in meetings with department heads to share updates on guest relations efforts and identify areas for improvement.
Trained new Guest Relations Associates to uphold consistent standards of excellence within team.
Security Officer
Allied Universal Security Services
01.2017 - 05.2020
Responded swiftly during emergencies to minimize risk of damage and injury.
Maintained composure and assertiveness to effectively think critically and solve problems in stressful situations.
Greeted guests professionally and courteously, fostering a welcoming atmosphere while prioritizing safety.