Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Winters

Chicago,IL

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

9
9
years of professional experience

Work History

Financial Service Officer

Lending Solutions Incorporation
06.2019 - Current
  • Increased revenue by identifying cross-selling opportunities and promoting additional financial products to clients.
  • Improved customer satisfaction with timely resolution of account inquiries and issues.
  • Ensured smooth transactions by accurately processing loan applications, account openings, and various banking services requests.

LPN Student Clinical Rotation

Ambassador Nursing Rehabilitation Center
01.2023 - 12.2023
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.

Cashier

Portillos Restaurant
08.2017 - 12.2019
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Airport Ticket Agent

United Airlines
01.2019 - 06.2019
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
  • Supported fellow agents during peak hours by taking on additional tasks without compromising quality of service.
  • Verified passenger identification and processed required travel documents for smooth boarding procedures.

Shift Manager

Lou'Malnatis Pizzeria
08.2015 - 06.2016
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Licensed Practical Nurse - Nursing

ATS Institute of Technology
Chicago, IL
02.2024

Certified Nursing Assistant - Health Aide

Malcom X College
Chicago, IL
12.2021

High School Diploma -

Noble Street College Prep High School
Chicago, IL
06.2016

Skills

  • Cash Flow Management
  • Customer Relationship Building
  • Vital signs monitoring
  • Medical Documentation
  • Nursing Ethics
  • Rehabilitation Nursing
  • HIPAA Compliance
  • Wound Care
  • Patient Care
  • Decision-Making
  • Workplace Safety

Timeline

LPN Student Clinical Rotation

Ambassador Nursing Rehabilitation Center
01.2023 - 12.2023

Financial Service Officer

Lending Solutions Incorporation
06.2019 - Current

Airport Ticket Agent

United Airlines
01.2019 - 06.2019

Cashier

Portillos Restaurant
08.2017 - 12.2019

Shift Manager

Lou'Malnatis Pizzeria
08.2015 - 06.2016

Licensed Practical Nurse - Nursing

ATS Institute of Technology

Certified Nursing Assistant - Health Aide

Malcom X College

High School Diploma -

Noble Street College Prep High School

Similar Profiles

CREATE PROFILE
Briana Winters