Summary
Work History
Education
Skills
Timeline
Generic

Briana Worth

CRESTVIEW,FL

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Work History

Housekeeper

Crestview Rehabilitation Center
Crestview, FL
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.

Assistant Manager

Dollar General
Saucier, MS
  • Trained and mentored staff on customer service excellence and operational standards.
  • Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction ratings.
  • Monitored cash intake and deposit records, enhancing accuracy and minimizing discrepancies.
  • Coordinated employee schedules to optimize staffing levels and enhance customer service.

Cashier, Stocker

Walgreens
D'Iberville, MS
  • Managed cash handling and reconciliation with precision and accuracy.
  • Assisted customers with product inquiries to improve shopping experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained cleanliness and organization of checkout area for optimal workflow.
  • Organized product displays to increase visibility and accessibility for customers.
  • Unloaded, sorted, and stocked merchandise according to store layout for optimal product placement.

Dispatcher, Housekeeping

Golden Nugget Hotel & Casino
Biloxi, MS
  • Facilitated transitions between shifts by documenting unresolved calls and ongoing incidents, promoting continuity in service.
  • Communicated effectively with housekeeping staff to address urgent requests and service issues.
  • Analyzed customer feedback and implemented solutions to enhance customer service experiences.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Housekeeper

Treasure Bay Casino and Hotel
Biloxi, MS
  • Maintained cleanliness and sanitation standards in guest rooms, public areas, and back-of-house facilities.
  • Executed thorough cleaning tasks with industrial-grade equipment and eco-friendly products, ensuring high sanitation standards.
  • Collaborated with team members to streamline workflow and improve service quality across departments.
  • Conducted regular inspections to identify maintenance needs and promptly reported issues to management, facilitating timely resolutions.
  • Conducted regular inspections to identify maintenance needs and reported issues promptly to management.

Education

High School Diploma -

James Madison High School
Norcross, GA

Career Diploma - Medical Office Assistant

Ashworth College
Norcross, GA
6 2024

Skills

  • Experience in hospitality
  • Meticulous attention to detail
  • Cash management
  • Effective time management
  • Collaborative teamwork
  • Multitasking, organizing, and cleanliness
  • Customer service expertise
  • Strong verbal and written communication
  • Adaptability and flexibility
  • Complex Problem-solving
  • Coaching and mentoring
  • Strategic decision-making

Timeline

Career Diploma - Medical Office Assistant

Ashworth College

Housekeeper

Crestview Rehabilitation Center

Assistant Manager

Dollar General

Cashier, Stocker

Walgreens

Dispatcher, Housekeeping

Golden Nugget Hotel & Casino

Housekeeper

Treasure Bay Casino and Hotel

High School Diploma -

James Madison High School

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