Jose Miranda
Oak Lawn,US
Summary
Seasoned Security Officer with a robust background in customer service and hospitality, demonstrated during tenures at Allied Universal Security Services and Luna Security. Excelled in surveillance system monitoring and bilingual communication, enhancing security and guest experience. Proven leader in high-pressure situations, ensuring safety and efficient team coordination without exceeding a 55-word limit.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
11.2017 - 07.2019
- Maintained high levels of alertness throughout shifts.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Identified suspicious activity to determine appropriate response.
- Observed patrons and customers to quickly address security situations.
- Provided friendly and professional assistance to employees, visitors and customers.
Security Officer
Safety Service Systems
Chicago, IL
02.2000 - 03.2011
- Secure buildings, make rounds, lock and unlock doors, monitor security cameras, control crowds, answer questions from guests
- Monitored premises and recorded activity in daily officer reports.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Usher/Ticket Taker
Luna Security
Chicago, IL
05.1998 - 01.2000
- Usher guests to their seats, take and check tickets, and answer questions from guests.
- Monitored guest behavior to ensure compliance with safety regulations.
- Provided assistance to people with disabilities who require special accommodation.
Education
Ged - General
Curie Metropolitan High School
Chicago, IL06.2000
Skills
- Fluent in English and Spanish
- Experience in Hospitality
- Background in Customer Service
- Team Leadership Experience
- Kitchen Operations Experience
- Effective Shift Coordination
- Surveillance System Monitoring
Certification
- 20hr security training, Present
- Security training
- PERC Card
- Driver's License
- BLS Certification
- AHA Certification
- Security Guard
- Guard Card
- Heartsaver First Aid CPR AED, 02/01/20, 02/28/22
Additional Information
Great security skills, Bilingual English/Spanish, People person, Positive attitude, Fast learner, Very determined
Willingtorelocate
- Crestwood, IL
- Orland Park, IL
- Oak Lawn, IL
- Worth, IL
Personal Information
Authorized To Work: US for any employer
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Security Officer
Allied Universal Security Services
11.2017 - 07.2019
Security Officer
Safety Service Systems
02.2000 - 03.2011
Usher/Ticket Taker
Luna Security
05.1998 - 01.2000
Ged - General
Curie Metropolitan High School
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